Why SoftwareOne? SoftwareOne’s SAP Technology Services practice helps you enable your SAP ERP in the cloud. We have hired the best in the industry to create a new and unique brand in the SAP services world. We identify and focus on top-quality customer outcomes, superior strategic technology advisory, and provision of the highest quality managed platform services solely focused on SAP Products and SAP S/4HANA on Hyperscalers. It is our focus on the experience that differentiates us. In addition, SoftwareOne’s Software Lifecycle Management and SAP License and Commercial Advisory services complement our holistic technology services portfolio to drive cost optimization while not compromising on quality. Hear firsthand from SoftwareOne APAC leaders as they unveil our exciting business and growth plan, spill the beans on our hiring initiatives, and reveal why joining SoftwareOne is a game-changer. Join us now and be part of our incredible journey. The role SAP Basis consultant with knowledge on SAP HANA, S/4 and SAP cloud infrastructure technology. In this role you will be tasked with delivering quality, customer focused SAP Basis services to global customers base where your duties may involve both a project delivery and support and maintenance activities according to rostered duties. The candidate will work closely with the user community, IT colleagues and clients to determine appropriate solutions, owning the process of delivery from design to implementation and support tasks. Technical coordination & collaboration amongst the team Ensure successful delivery of larger engagements with high complexity based on best practices Possess foundational working knowledge of general principles of SAP Technologies such as SAP HANA migration approaches, S/4 Migrations and cloud vendor technologies Database technology basic skills regarding non HANA system platforms (MS, Oracle & DB2) Familiarity with the different policies, procedures and standards of ITIL and other methodologies. Contribute to knowledge sharing within a community (e.g. team, practice, or project). Act as liaison officer on all related customer concern within SAP domain. Coordinate with the IT counterparts (both as customer and internal team) for all requests and incident related concerns Keep track of SLA and ensure on time delivery, backlogs and ticket status and communicate to teams involved on the resolution Perform system monitoring and address alerts notifications Catch priority tickets with urgency and ensure escalation path is being followed Contribute to Design Deliverables to ensure solution implemented is aligned to required project or support outcomes. Able to learn quickly, and keep pace with rapid changes in the cloud space, including the introduction and deployment of new cloud platforms and tools. Contribute on building documentations and best practices on SAP. What we need to see from you Knowledge and hands-on experience in SAP Basis technologies Configuring, monitoring, tuning and troubleshooting SAP environments Technically fluent in Operating System (Unix/Windows/Linux), Database Oracle/DB2/SQL Server/ MaxDB ) administration SAP Basis and Security Authentication – Knowledge and Hands on experience on Technical Planning, Installations, Upgrades, OS/DB Migrations, Unicode Conversions, S/4HANA Knowledge/Experience in User Management, System copies, and Unicode Conversions Experience with SAP NetWeaver Identity Provider for X.509 certificates, Kerberos and SAML 2.0 Be analytical, results-driven and have a solution oriented approach. Possess exceptional interpersonal and communication skills including verbal, written, listening and presentation. Prior experience involving client/customer interaction desired Any experience in Fiori install and configuration desired Job Function Software & Cloud