ASSOCIATE DIRECTOR OF SALES

 

We are seeking a strategic Associate Director of Sales, with a deep understanding of the high-end hospitality market, to lead luxury leisure and small groups sales efforts for a design-focused boutique hotel brand.

Join a sophisticated luxury brand celebrated for its contemporary elegance and exceptional personalized service. Nestled in stunning exclusive destinations, the properties offer an intimate and exclusive guest experience marked by sustainability and timeless style. With a dedication to craftsmanship and innovation, this ultra-luxury environment is perfect for those passionate about delivering excellence in this niche playground of the hospitality industry.

Key Responsibilities:

Lead, manage and coordinate sales activities and efforts for all properties (currently 3), focusing on building lasting client relationships and driving revenue growth. Proactively identify, solicit, negotiate, and secure new and repeat business through client visits, referrals, networking, and industry events targeting a diverse global luxury clientele, including key markets, including North America, Continental Europe, UK, Latin America, and Asia. Collaborate closely with the Chief Commercial Officer, reporting directly and contributing to sales strategies, pricing, positioning, and promotional initiatives across the properties. Lead a team of collaborators, including task delegation, performance monitoring, training, motivation, and ensuring alignment with company goals and standards. Develop and deliver tailored proposals and sales collaterals in response to RFPs and client inquiries, ensuring timely follow-up and conversion. Analyse market trends and competitive landscape to optimize sales strategies and capitalize on emerging opportunities. Represent the properties at high-profile trade shows, sales missions, and networking events globally, elevating brand visibility and attracting new business, ensuring alignment with CCO’s, Revenue and Marketing leaders’ vision. Oversee client data management and sales reporting to support strategic decision-making and forecasting. Act as a brand ambassador, embodying the culture, values, and service philosophy of the properties with professionalism and passion. Travel extensively to meet clients, attend relevant industry events, and support operations by traveling between the properties.

Requirements:

Minimum 5 years of experience in luxury hospitality sales, with proven success in luxury leisure market leadership roles. Strong knowledge of global luxury markets and experience managing diverse geographic client bases. Exceptional communication, negotiation, and relationship management skills. Fluency in English, fluency in French and Italian is a plus, but not a mandatory requirement. Highly organized, strategic thinker, with strong leadership abilities. Willingness and ability to travel extensively (up to 50% of the time).

 

Location: Milan