Job Title: Associate Director of Digital Transformation Job Description As the Associate Director of Digital Transformation, you will own and drive our client's end-to-end digital strategy, leveraging automation, AI, and advanced analytics to future-proof our operations. This is a high-impact leadership role requiring a blend of technical expertise, change management, and business acumen to: • Transform legacy processes into scalable, intelligent workflows. • Deliver measurable ROI through tech-enabled efficiencies and revenue growth. • Position our client as a regional proptech leader. **Key Responsibilities** Digital Strategy & Leadership: + Define and execute a 3-year digital roadmap aligned with our client's corporate vision, prioritizing initiatives with highest ROI (cost savings, CX uplift, revenue impact). + Champion innovation: Pilot emerging technologies (e.g., generative AI, IoT, blockchain) to solve complex property management challenges. + Secure C-suite buy-in: Present business cases, track KPIs, and report progress to the Board. Operational Transformation + Automate 50%+ of manual processes (leases, maintenance requests, billing) via RPA, AI, and low-code platforms. + Deploy predictive analytics to optimize asset performance (e.g., maintenance forecasting, energy efficiency). + Redesign customer journeys with omnichannel tools (mobile apps, chatbots, self-service portals). Stakeholder & Ecosystem Management + Partner with PropTech vendors to co-develop tailored solutions Lead cross-functional teams (IT, Operations, Finance) to embed digital workflows. + Advise CXOs on tech investments, risks, and scalability. Data & Governance + Unify data silos into a single source of truth (CRM, ERP, IoT sensors). + Enforce cybersecurity and compliance (GDPR, UAE data laws) across digital assets. **Qualifications & Experience** Non-Negotiables: + 10+ years in digital transformation leadership, with a proven track record in property management, real estate tech, or related industries. + Experience having worked across multiple LoBs and GEOs is a must. + Process automation (RPA, AI/ML, workflow tools like Power Automate). + Data ecosystems (Power BI, Tableau, SQL, predictive modeling). + Change management (ADKAR, Agile). + Executive presence: Experience presenting to C-suite and Board members. Differentiators: + Proptech specialization: Familiarity with platforms SalesForce and Genesys. + Certifications: Sigma Six. + Arabic proficiency (advantageous). Location: ARE Dubai - Property# BCB2 515, Dubai CommerCity Language Requirements: Time Type: Full time2026-05-19 **If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/)**