Job Description:

Lead a team a make an impact at the center of where it all happens – our customers’ homes. As an Integrated Solutions Manager, you’ll oversee a team of sales and support staff as they work to introduce residential customers to our award-winning TV service and technology in collaboration with our service installers. Your knowledge of our wide range of technology and services will ensure they provide customized solutions that create an elevated customer experience.

What’s it take to ensure your team delivers the ultimate white glove experience? Excellent communication, strategic thinking and leadership abilities to match! You’ll take on a variety of responsibilities – from hiring and training to career development and strategic planning. You’ll also oversee the inventory and compliance of your team and take on fleet management responsibilities. Most importantly, you’ll be tasked with ensuring your team develops and attains sales and service objectives within an assigned geographic territory. You’ll ensure that each member of your team is equipped to provide customers with hands-on demos that generate new sales – effectively and independently managing their own appointments to meet sales and service objectives.

In order to qualify for this position, you’ll need:

3-5 years of customer facing/sales experience

3-5 years of management experience preferred.

A bachelor's degree, preferred.

Our Field Sales Managers earn between $77,400 - $96,800 + up to $34,000 in commissions yearly if all sales goals are met. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement program

Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)

Paid Parental Leave

Paid Caregiver Leave

Additional sick leave beyond what state and local law require may be available but is unprotected

Adoption Reimbursement

Disability Benefits (short term and long term)

Life and Accidental Death Insurance

Supplemental benefit programs: critical illness/accident hospital indemnity/group legal

Employee Assistance Programs (EAP)

Extensive employee wellness programs

Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Ready to make an impact? Apply today!

This position sits in Pontiac MI

Overall, Purpose: Responsible for development and attainment of sales and service objectives through subordinate sales personnel within an assigned geographic area. 

Key Roles and Responsibilities: Supervises sales and support staff, including responsibility for hiring, training, developing, disciplining and contributing to decision making regarding discharge of subordinate employees. Oversees Inventory and Compliance of subordinates including licensure, permits and documentation per policy and procedure. Will have fleet vehicle management responsibilities. Interacts with other departments and vendors to resolve issues and develop strategic plans.

Education: Bachelor's degree preferred but not required.

Experience: 3-5 years, customer- facing sales experience, 3-5 years management experience preferred.

Supervisory: Yes.

Qualifications - Internal

Click here to view this job description in Career Intelligence.

Principle Functional Skills / Competencies Associated with this Title:

Addressing Customer Needs

Business Acumen

Customer Focus

Customer-Centric Solution Development

Direct Sales

Knowledge of Product Line

Listening

Managing Multiple priorities

Operational Excellence

Perseverance and Follow-Through

Prospecting

Service Excellence

Team Management

SA Type

EXECUTIVE - SALES

Weekly Hours:

40

Time Type:

Regular

Location:

USA:MI:Pontiac / N Mill St - Co:54 N Mill St

Salary Range:

$77,400.00 - $116,200.00

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

Job ID R-72291 Date posted 06/27/2025