At PitchBook, we are always looking forward. We continue to innovate, evolve, and invest in ourselves to bring out the best in everyone. We’re deeply collaborative and thrive on the excitement, energy, and fun that reverberates throughout the company. 

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Our extensive learning programs and mentorship opportunities help us create a culture of curiosity that pushes us to always find new solutions and better ways of doing things. The combination of a rapidly evolving industry and our high ambitions means there’s going to be some ambiguity along the way, but we excel when we challenge ourselves. We’re willing to take risks, fail fast, and do it all over again in the pursuit of excellence.

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If you have a good attitude and are willing to roll up your sleeves to get things done, PitchBook is the place for you. 

 

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About the Role:

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At PitchBook, we believe that the Data Operations team plays a vital role in setting us apart from our competitors. We take immense pride in providing top-quality data to our customers, while also being accountable, collaborative, and receptive to feedback. Our team members are highly engaged, detail-oriented, and always eager to learn and grow as our industry evolves.

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Our reputation for excellence is a direct result of our deep commitment to building the world's best private market database, and we recognize the importance of investing in our team members from day one. That's why we offer specialized training and a mentorship program that is tailored specifically to the needs of the Data Operations team.

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We value and celebrate the diverse perspectives, talents, and experiences of our team members and recognize the importance of building trust and strong cross-functional partnerships. If you're looking for a challenging and rewarding opportunity to take your career to new heights, we invite you to join us at PitchBook.

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Primary Job Responsibilities:

\n\nMaintain regular cadence of 1:1s and skip levels with each team member to recap performance, identify improvement opportunities and support career development (12%)\nConsult and support the maintenance, development, vision, and strategy of data technology tools and infrastructure of APAC data operations (10%)\nDevelop and spearhead APAC, and data integration & strategy teams’ vision and accountable for driving strategic initiatives related to those teams (8%)\nLead execution on Greater China workflow migration to Mumbai, ensuring smooth transition plans, roadmaps, and communication between Seattle and Mumbai stakeholders (8%)\nLead cross departmental initiatives related to data integrations & strategy, liaison between product managers in product departments and dataset/process owners in Data Operations to execute on data expansion and quality improvement initiatives (8%)\nLead cross organizational initiatives related to data integration & strategy, consolidate and cross pollenate on overlapping resources and initiatives across parent company organizations (8%)\nLead and champion data technology developments and improvements through analyzing efficacy of status quo technology stacks, collaborating with engineers/developers/product managers, and reviewing Generative AI use cases related to Data Operations (8%)\nLead and own operational and dataset strategy through proper budgeting, forecasting, and staffing in collaboration with finance, accounting, and Data Operations leadership teams (5%)\nEvaluate and overcome program risks, anticipate next steps and potential obstacles, implement and manage changes and interventions around APAC data operations, and data integrations & strategy operations to ensure project goals are achieved (5%)\nConsult on the design and implementation of data integration strategies, ETL pipelines, and human in the loop processes (5%)\nFoster department culture, champion diversity, equity, and inclusion across the department (3%)\nCoordinate cross departmental go to market efforts in APAC with Customer Success and Business Development teams, providing support to local APAC teams through analyzing data product gaps, competitive landscape, and communicating on data product success and opportunity areas (3%)\nContribute and participate in bi-weekly Data Operations Leadership meetings to review department wide initiatives, people development, ELT updates, hiring and data quality (2%)\nContribute and be a key leader in bi-weekly senior Data Operations Leadership meetings to review organizational and department-wide initiatives, people developments, ELT updates, hiring, and data initiatives (2%)\nChampion business case needs on expansion of data procurement and net new data acquisitions through pitching to executive leadership team, analyzing ROI with finance team, scoping technical requirements with engineering teams, and data validation with dataset owners (2%)\nAccountable for the monitoring of data integration vendors' performance, data quality control procedures, and troubleshooting and resolution of data quality issues in integration pipelines (2%)\nLead recruiting and hiring efforts across APAC, and data integrations & strategy teams, including phone screens and on-site interviews (1%)\nLead recruiting and hiring efforts across secondary Data Operations teams, including phone screens and on-site interviews (1%)\nDevelop expansive market knowledge of all players within the APAC data providers’ market (1%)\nDevelop expansive market knowledge of key vendors and service providers in all areas related to data integration and infrastructure (1%)\nAccountable for running and highlighting operational success and challenges during standardized bi-weekly/monthly/quarterly business reviews around APAC data, and data integrations & strategy operations (1%)\nSupport the identification and assessment of potential complex 3rd party data vendors and service providers to meet PitchBook's data integration needs (1%)\n\n

 

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Skills and Qualifications:

\n\nThe position requires a Bachelor’s degree in Business Administration, Accounting, Finance, Information Systems, Computer Science, Informatics, or a related field, or foreign equivalent and 5 years of relevant operations experience in the Data Operations Senior Manager, Data Operations Manager, Data Operations Team Lead, Senior Data Operations Associate, Data Operations Intern, or related position.\nIn addition, the following skills are required: 4 years of experience with reading and processing financial filings; 4 years of experience with researching private and public companies; 4 years of experience with data analysis using SQL and Python; 4 years of experience with program management and scrum planning; 3 years of experience with building backend API services using Python and docker; 3 years of experience with web scraping using Python and web automation tools such as Selenium and Playwright; 3 years of experience with operations, and process management; 3 years of experience with operational reporting to executive leaderships utilizing PowerBI, Excel, SQL, and Python; 3 years of experience with hiring process including phone screens, project assessments, and on-site interviews; 3 years of experience with conducting competitive benchmark analysis against other data providers; 3 years of experience as a people manager of data focused teams, responsible for the success and career development of direct reports; 2 years of experience with strategic planning, including workflow forecasting, management, and budgeting; 2 years of experience with data engineering, including ETL pipelines; 2 years of experience with cloud infrastructure (AWS).\n*** Remote work requests will be considered consistent with company's remote work policy.\n*** This position supervises 4+ direct reports (Data Operations Team Leads & Dataset Lead, Integrations) with a total of 15+ employees on the org chart.\n\n

 

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Benefits + Compensation at PitchBook:

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Physical Health            

\n\nComprehensive health benefits\nAdditional medical wellness incentives \nSTD, LTD, AD&D, and life insurance\n\n

 

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Emotional Health 

\n\nPaid sabbatical program after four years\nPaid family and paternity leave \nAnnual educational stipend\nAbility to apply for tuition reimbursement\nCFA exam stipend \nRobust training programs on industry and soft skills \nEmployee assistance program\nGenerous allotment of vacation days, sick days, and volunteer days \n\n

 

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Social Health 

\n\nMatching gifts program\nEmployee resource groups\nSubsidized emergency childcare  \nDependent Care FSA\nCompany-wide events\nEmployee referral bonus program  \nQuarterly team building events\n\n

 

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Financial Health 

\n\n401k match\nShared ownership employee stock program \nMonthly transportation stipend  \n\n

 

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*Please be aware the above PitchBook benefit and perk offerings are subject to corresponding plan and policy documents and may change during the course of your employment.

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Compensation

\n\nAnnual base salary: $197,309-$197,309\nTarget annual bonus percentage: 15%\n\n

 

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Working Conditions:

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We believe our business and our culture are strongest when we work together in person. We also know that it’s helpful to have some flexibility to work remotely. Most roles work in the office 3+ days/week, and some are expected to work in the office 4-5 days/week. The current expectation for this role is that you are working in the office 5 days/week and that you are in the office full-time during the training period, for which the length varies by role. During an initial phone screen, the team will discuss expectations for this specific position.

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The job conditions for this position are in a standard office setting. Employees in this position use PC and phone on an on-going basis throughout the day. Limited corporate travel may be required to remote offices or other business meetings and events.

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Life At PB:

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We are consistently recognized as a Best Place to Work and our culture is at the heart of our success. It’s our fundamental belief that people do and create great things and that people are the cornerstone of prosperity. We believe that proactively seeking out different points of view, listening to others, learning, and reflecting on what we’ve heard creates a sense of belonging within PitchBook and strengthens the PitchBook community.

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We are excited to get to know you and your background. Concerned that you might not meet every requirement? We encourage you to still apply as you might be the right candidate for the role or other roles at PitchBook.