At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

The IT Third-Party Management team defines strategy, standards, tools, and best practices for how Tech@Lilly (T@L) engages with, manages, and optimizes third-party relationships. Third parties are essential to achieving Lilly’s business objectives. To maximize value, these relationships must be governed with strategic alignment, performance oversight, and proactive risk management.

What You’ll Be Doing:

As the Third-Party Relationship Management Leader, you will lead a small team and drive the implementation of T@L’s reimagined third-party management strategy. You’ll serve as a strategic partner to internal leaders and external vendors—enabling effective relationship management, monitoring third-party performance, and ensuring third-party risk is appropriately managed.

How You’ll Succeed:Strategic & Business Acumen

- Execute Tech@Lilly’s “re-imagined” third-party management strategy, including a centralized center of excellence, self-service support model, and AI-enabled data platform engine.

- Lead cost optimization, innovation, and value realization initiatives across Tech@Lilly third parties.

- Align supplier management strategy with business and IT objectives.

- Stay current with industry trends, emerging technologies, and market dynamics to inform strategy.

Contract Expertise

- Ensure tools and processes support effective contract negotiation, SLA/KPI tracking, and vendor risk management.

- Partner with procurement teams to support RFP/RFI processes, vendor evaluation, and onboarding.

IT Service & Technical Understanding

- Leverage ITSM frameworks (e.g., ITIL) to align supplier performance with service delivery.

- Coordinate supplier deliverables across IT domains including infrastructure, applications, cybersecurity, and cloud.

- Analyze performance metrics, dashboards, and incident trends to drive improvements.

Risk, Compliance & Security

- Collaborate with corporate risk functions (e.g., Working with Third Parties) to ensure adherence to regulatory compliance (e.g., GDPR, HIPAA, SOC 2).

- Manage third-party risk across operational, financial, reputational, and cyber dimensions.

- Support contingency and exit planning to reduce dependency risks.

Relationship & Stakeholder Management

- Build strategic partnerships with vendors, moving beyond transactional relationships.

- Provide guidance to Engagement Owners on managing third-party relationships.

- Resolve conflicts professionally and influence stakeholders across geographies and cultures.

Tech Enablement and Data Analytics

- Use qualitative and quantitative data to assess vendor compliance, SLA achievement, and service quality.

- Develop and oversee digital agents that execute key processes

- Apply cost-benefit analysis to supplier proposals and renewals.

- Leverage AI and automation to enhance team productivity and drive continuous improvement, delivering on increased automation quarterly

Leadership & Team Development

- Communicate clear vision and direction to the team.

- Coach and mentor team members in negotiation, risk analysis, and relationship management.

- Foster cross-functional collaboration with procurement, legal, security, and Tech@Lilly

- Lead organizational change through supplier transitions and technology shifts.

What You Should Bring:Demonstrated ability to lead and deliver projects across the global enterpriseStrong written, verbal, and visual communication skills, including ability to explain complex topics in business termsDemonstrated ability to build rapport and influence othersExperience in translating complex, ambiguous concepts into actionable plansProven technical knowledge and proficiency in third-party management processes and tools

Basic Requirements:

Bachelor’s degree in computer science, Information Technology, or related technical field12-15+ years of IT experience7-10+ years of supplier/vendor management 5-8+ years of people leadership 5-7+ years of IT Service Management 3-5+ years of risk and compliance oversight 

Organization Overview

Lilly IT builds and maintains capabilities using cutting edge technologies like most prominent tech companies. What differentiates Lilly IT is that we redefine what’s possible through tech to advance our purpose – creating medicines that make life better for people around the world, like data driven drug discovery and connected clinical trials. We hire the best technology professionals from a variety of backgrounds, so they can bring an assortment of knowledge, skills, and diverse thinking to deliver innovative solutions in every area of our business.

The Global Information and Services Tech team is at the forefront of digitalization to enable and advance the entire company, with increased productivity and best-in-class Customer experiences. This team provides a robust and sustainable infrastructure of hardware, software and services that are critical to enable our global workforce and business to operate and transform. As leaders in technology and understanding business requirements and challenges, this team defines and leads the overall company technology strategy.

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women’s Initiative for Leading at Lilly (WILL), enAble (for people with disabilities). Learn more about all of our groups.

Actual compensation will depend on a candidate’s education, experience, skills, and geographic location.  The anticipated wage for this position is

$123,000 - $180,400

Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.

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