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We are currently seeking an experienced professional to join our team in the role of Associate Director, Software Engineering.

Business: IWPB Technology

Principal responsibilities

Platform Onboarding Support:

Act as a technical ambassador for Platform Hub, providing design guidance and coding support to VS teams based on Platform Hub’s architecture design and best practice of coding during the onboarding process.Assist the VS teams to follow governance processes to ensure quality code and longview technical design are in place for robustness and scaling of our service.Collaborate with cross-functional teams to understand their requirements and tailor the onboarding process accordingly.Develop and maintain comprehensive onboarding documentation, including guides, FAQs, and troubleshooting tips.Contribute directly or provide code reviews to the transitioning of legacy code to Platform Hub plugin if needed.Monitor the onboarding progress of VS teams, identifying and addressing any technical or procedural bottlenecks.

Issue Resolution:

Identify and diagnose technical issues that teams may encounter during the onboarding process.Develop and implement effective solutions to resolve these issues in a timely manner.Collaborate with internal development teams to ensure that any platform-related bugs or enhancements are addressed promptly.Maintain a detailed log of issues and resolutions, providing regular updates to stakeholders.

Continuous Improvement:

Gather feedback from onboarding teams to identify areas for improvement in Platform Hub.Work closely with the development team to implement enhancements and optimizations based on this feedback.Stay up-to-date with the latest trends and best practices in iOS and Android development, incorporating relevant advancements into the onboarding process.Participate in code reviews and provide constructive feedback to ensure high-quality development standards.

Communication and Collaboration:

Maintain open lines of communication with onboarding teams, providing regular updates on progress and addressing any concerns or questions.Participate in cross-functional meetings to share insights and collaborate on platform-related initiatives.Foster a positive and supportive environment, encouraging knowledge sharing and teamwork.