At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com **Job Function:** Procurement **Job Sub** **Function:** Multi-Family Procurement **Job Category:** People Leader **All Job Posting Locations:** Horsham, Pennsylvania, United States of America, Titusville, New Jersey, United States of America **Job Description:** **About Innovative Medicine** Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at https://www.jnj.com/innovative-medicine Johnson & Johnson Innovative Medicine’s Patient Engagement and Customer Solutions (PECS) team is recruiting for an Associate Director, Project Operations & Supplier Management position withing the Supplier Management & Operational Excellence (SMOx) team. PECS is committed to setting the standard on Patient Experience (Px), building more personalized, seamless, and supportive experiences to help patients start and stay on treatments across the portfolio The **Associate** **Director, Project Operations & Supplier Management** will lead and is accountable for the coordination of Solution Team project deliverables and core PECS process requirements to ensure efficient operations across the portfolio of JJIM patient support programs. You will lead a team responsible for operational elements of those programs including, but not limited to, control document development and maintenance, invoice review and approval, audit remediation pull through and KPI management. Your responsibilities include, but are not limited to: **_Project Management Responsibilities_** : + Shape project timelines that align with strategic decisions and assigning Direct Responsible Individuals (DRIs) as appropriate. Partner with Solutions Team Director to oversee milestone and critical path management, ensuring all project phases are on track. Identify interdependencies within projects, leveraging existing knowledge or effectively asking questions to pinpoint intersections. + Drive accountability with cross-functional team and manage action items, project statuses, and critical path deliverables for multiple Therapeutic Areas (TA)s/Brands. + Collaborate with external stakeholders to maintain an updated project plan in alignment with internal timing and interdependencies. + Lead status sessions for assigned Solutions team that require the integration of multiple workstreams, competing resources, and cross-functional stakeholders to ultimately deliver effective & efficient launch and ongoing support of critical patient support programs across all TAs **_Operational / Reporting Responsibilities_** : + Lead QBR / CGC meetings by coordinating the agenda, facilitating discussions and following up on action items. + Act as SME for Solution Team with regards to PECS processes, helping to navigate Program Development, leading to a streamlined approach and faster to market program launches. + Shape supplier deviation management approach & remediation action plans. Ensure proper root cause is identified and work with supplier to determine short- and long-term corrective actions and support continuous improvement across programs with insight-based, data-driven recommendations. + Coordinate Budget Management and monthly supplier meetings by leveraging PECS portfolio & supplier management databases. Assist with reporting, insights and action item pull through. **_Supplier Management Responsibilities_** : + Connect across SMOx Central Process team to manage supplier performance as it relates to supplier deviations, KPI adherence, invoice issues as well as audit findings and remediation activities. + Establish and cultivate strong supplier relationships with PCCS and FS&AS suppliers to drive PECS goals & objectives and improve partnership behaviors & performance. + Contribute to CGC agenda & meetings based on program performance from assigned Solution team. + Use data and KPI accountability to identify quality measure gaps & opportunities. Drive insights into performance, operational efficiencies, and enhancements. + Assist with new / existing KPI development based on supplier performance. **_People Leadership_** : + Coach, develop and motivate direct reports. + Support a culture of learning, smart risk-taking and experimentation + Create an inclusive environment in support of the company’s commitment to equal employment opportunity and the value of a diverse workforce + Model ethical, Credo-based leadership with deep knowledge and respect for legal and compliance requirements You will build and maintain strong relationships across the PECS Solutions team, specifically PCCS and Financial Services and Affordability Solutions (FS&AS) as well as key functional partners (IT, Legal, Compliance, Privacy, Offer Development, Procurement, Contracting, Commercial Excellence, Finance). Ability to connect and foster collaboration among diverse teams, both internal and externally. **_Education and work experience_** **:** + A minimum of a bachelor’s degree is **required** . MBA or other related graduate level degree preferred + A minimum of 7 years of healthcare business experience (EX: customer service, sales, marketing, market access experience, operations, supply chain, account management) is **required** + 2+ years of direct people management experience is **required** + FPX or other project management certification / experience **required** + Experience in managing vendor relationships and results preferred + Experience managing Commercial Patient Access programs (e.g., HUB, Coupon) preferred + Budget management experience is preferred + Proficiency in project management tools (e.g., Gantt charts, project plans, etc.) preferred + Proven track record of working effectively in a complex organizational structure. + Skills in persuading and motivating team members and partners without direct control. + Ability to hold and drive accountability across teams, ensuring alignment with business objectives. + This position is based in Titusville, NJ (preferred) or Horsham, PA and may require up to 10% of domestic travel. The anticipated base pay range for this position is $120,000 to $207,000. The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation’s performance over a calendar/performance year. Bonuses are awarded at the Company’s discretion on an individual basis. · + Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. + Employees may be eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)). + This position is eligible to participate in the Company’s long-term incentive program. + Employees are eligible for the following time off benefits: + Vacation – up to 120 hours per calendar year + Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington – up to 56 hours per calendar year + Holiday pay, including Floating Holidays – up to 13 days per calendar year of Work, Personal and Family Time - up to 40 hours per calendar year + Additional information can be found through the link below. https://www.careers.jnj.com/employee-benefits Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center (ra-employeehealthsup@its.jnj.com) or contact AskGS to be directed to your accommodation resource. **The anticipated base pay range for this position is :** $120,000-$207,000 Additional Description for Pay Transparency: