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We are currently seeking an experienced professional to join our team in the role of Senior Associate Director, Product Development.

Business: IWPB Technology

Principal responsibilities

Product Strategy

Drive the execution of the Product Management strategy and Objectives and Key Results (OKRs) in line with HSBC's ambitionLead the development and enhancement of the iWPB Wallet Platform, ensuring alignment with business strategies and objectives.Customer FocusDrive a customer-centric approach to product management, ensuring that the bank's technology products meet the needs of its customers

Product Lifecycle Management

Empower iWPB Wallet Platform Product teams with skills to manage the end to-end product lifecycle, including product ideation, delivery, and demiseUpskill GBGF teams on product management practices through teaching/pilots/coaching/mentoring, providing direct support to meet tangible outcomes

Product Management Framework and Operating Model

Provide thought leadership and build out the Product Management practice capabilities, framework, and operating modelDesign and test an effective operating model that aligns with iWPB Wallet Platform team’s strategic product-oriented objectivesImplement iWPB Wallet Platform team product operating model so that the organization is structured to deliver end-to-end value for the customerDrive continuous improvement, identify opportunities for process improvement and efficiency gains, ensuring they are sustained over timeMonitor the effectiveness of the operating model in line with internal and market trends and make necessary adjustmentsPossess strong analytical and problem-solving skills with the ability to interpret and leverage data to influence decision-making

Stakeholder Management

Work alongside key stakeholders to embed new cultures and ways of working, both among the leadership and their teams

INTERNAL

Collaborate with stakeholders to understand their needs and incorporate them into the product management framework