At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
Are you passionate about digital innovation and ready to make a real impact? We’re looking for a driven and curious Associate – Digital Product Management to join our forward-thinking Digital Marketing & Partnerships team.
In this role, you’ll help shape how we connect with customers in the lower part of the funnel—turning clicks into action and insights into improvements. You’ll take ownership of digital product performance, data-driven optimization, and the roll-out of scalable tools across international markets.
How will you make an impact in this role?
Self-Service Tool Development & Expansion
Own and evolve our newly launched Self-Service Tool (SST)—improving UX, launching new functionalities, and expanding into global markets. Collaborate closely with internal and external teams to enhance and localize the digital experience.Digital Product Innovation
Identify new opportunities and transform them into impactful digital products—from UX and data flows to content and go-to-market strategy. Analyze performance metrics and user feedback to continuously optimize and scale solutions.Partner & Vendor Management
Act as the glue between teams—building strong relationships with internal collaborators and external partners. Drive collaboration to deliver high-quality digital products that meet both user needs and business goals.
Minimum Qualifications
We’re looking for someone with a strong technical curiosity, a user-first attitude, and the drive to bring ideas to life. You’re someone who:
Ready to grow your digital product career with us?
Apply today and help shape the future of our digital experiences.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones’ physical, financial and mental health, as well as providing the flexibility you need to thrive personally and professionally:
Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counselling support through our Healthy Minds program Career development and training opportunitiesOffer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.