About Us:  

We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers.

This position is located in Pune. You'll be working in a major tech center of Pune, India. Across the globe, our Centers of Energy serve as hubs where we accelerate productivity and collaboration, inspire creativity, and cultivate a culture of connection and celebration. Our teams coordinate their time in Centers of Energy to reflect how they work best.

To learn more about life at LogicMonitor, check out our Careers Page.

What You'll Do:

LM Envision, LogicMonitor's leading hybrid observability platform powered by AI, helps modern enterprises gain operational visibility into and predictability across their IT stacks, so they can continue to deliver extraordinary employee and customer experiences. LogicMonitor has a layered approach to intelligence, where AI and Machine Learning is baked into every facet of the LM Envision platform to help IT teams improve efficiency, minimize alert fatigue, proactively predict trends, and maximize enterprise growth and transformation. 

Our customers love LogicMonitor's ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. In fact, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider. LogicMonitor also boasts high employee satisfaction. We have been certified as a Great Place To Work®, and named one of BuiltIn's Best Places to Work for the seventh year in a row! 

This Associate Site Reliability Engineer is responsible for the operational uptime and continued expansion of LogicMonitor's production of the TechOps infrastructure by serving as a technical facilitator of operational excellence. Responsibilities include design and implement new production deployments of SOA-based software across global physical and cloud data centers as well as provide guidance in organizing, securing and automating existing infrastructure and deployments. A successful Associate Site Reliability Engineer will produce all required functionality in a timely manner and will communicate and work with colleagues to solve problems and improve the systems they work with.

Here's a closer look at this key role:

Maintain uptime of LogicMonitor's SaaS based service and drive technical/process enhancements to improve uptime Deploy production applications and drive improvements to the deployment process Ensure security of the production environment Write code to automate various aspects of infrastructure maintenance and and deployments Support development and work closely with developers to drive operational and architecture/design changes Providing alignment between business objectives and the team's pursuit of technology improvements Develop and maintain relationships with other groups within LogicMonitor to help ensure the forward trajectory of company Prioritize and plan for deliverables in an iterative development strategy. Document, code, and test technical solutions and enhancements for existing systems, bringing a new perspective and a willingness to improve. Follow agile software development methodologies for implementation.   Work with various teams in LogicMonitor to deliver software products that support LogicMonitor's business growth. Constantly work towards career growth and learning opportunities. There will be a lot of technologies to absorb and we want someone who is motivated and able to learn quickly.  
What You'll Need: Project experience (~1 year) working in a Linux environment BS or above degree in computer science or related field.  Familiar with the understanding of various software application stacks Able to quickly develop competencies, in numerous technologies (learn fast!) Experience using AI tools to enhance productivity, innovation, or problem-solving. Ability to work with a development team and develop strong, reliable, and effective relationships with team members Excellent in communication (written and verbal) and collaboration with other functional teams (Support Engineering, Tools, Product, etc.). Capable of thoughtful analysis of the costs and benefits of the work being done, with an eye towards maximizing customer utility

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LogicMonitor is an Equal Opportunity Employer
At LogicMonitor, we believe that innovation thrives when every voice is heard and each individual is empowered to bring their unique perspective. We’re committed to creating a workplace where diversity is celebrated, and all employees feel inspired and supported to contribute their best.

For us, equal opportunity means fostering a truly inclusive culture where everyone has the chance to grow and succeed. We don’t just open doors; we invite you to step through and be part of something bigger. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

                                               

Our goal is to ensure an accessible and inclusive experience for every candidate.

If you need a reasonable accommodation during the application or interview process under applicable local law, please submit a request via this Accommodation Request Form.

Know your rights: workplace discrimination is illegal. Please click here to review LogicMonitor’s U.S. Pay Transparency Nondiscrimination Provision.