At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities, and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable, and equitable. Ready to make a difference? Join us to start **Caring. Connecting. Growing together.** **Schedule:** Monday – Friday, 8-hour shift between 9am – 5pm EST. Although rare, applicants will need to have the ability to work after hours or weekend hours due to business needs You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. **Primary Responsibilities:** + Operational Continuity: + Ensures continuous availability of critical analytics products + Facilitates rapid incident resolution, minimizing downtime and operational disruption + Data Quality and Integrity: + Conducts real-time data monitoring and proactive identification of anomalies + Prevents propagation of inaccurate or outdated data that could compromise business decisions + Compliance and Governance: + Enforces stringent adherence to data security standards and governance policies + Protects data assets, reducing operational and regulatory risks + Platform Modernization & Migration Support: + Coordinates effectively across technical and business teams during migration from legacy systems to cloud-based platforms + Ensures seamless transition by validating production readiness, executing detailed cutover plans, and managing rollback contingencies if needed You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. **Required Qualifications:** + Bachelor’s degree in computer science, Information Technology, Engineering or related field OR 3+ years of hands-on production support experience working in a data-based product team preferably in a cloud based or hybrid environment + 1+ years of hands-on production support experience working in a data-based product team preferably in a cloud based or hybrid environment + 6+ months of experience in ticket handling, issue triage, log analysis and troubleshooting + 6+ months of experience in SQL in a support or QA context (ex: ability to write SQL queries while investigating data issues or job failures) + 6+ months of experience in working knowledge of Python or another scripting language **Preferred Qualifications** + Ability to work EST or CST hours + Exposure to building or supporting pipelines using ADF or other orchestration tool + Understanding of ETL concepts using tools like Databricks *All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $58,800 to $105,000 annually based on full-time employment. We comply with all minimum wage laws as applicable. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **_Application Deadline:_** _This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants._ _At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission._ _UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._ _UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._ \#RPO #GREEN