General Information Req # WD00081347 Career area: Sales Support Country/Region: Mexico State: Distrito Federal City: MEXICO CITY Date: Wednesday, April 16, 2025 Working time: Full-time Additional Locations:  * Mexico - Distrito Federal - MEXICO CITY Why Work at Lenovo We are Lenovo. We do what we say. We own what we do. We WOW our customers. 
Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). 
This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub. Description and Requirements

About the Role

You will report into the Service Operation manager. This role requires a high attention to detail and understanding of billing and collection of payment models and processes. You will be reviewing and reconciling invoices to ensure rates. Secondary activity is to manage the logistic processes. This role presents a unique opportunity to identify process improvements.

*Job Duties**

Reviewing and verifying the accuracy of billing and supporting documentation as required.Audit invoices to ensure accuracy and completeness of paperwork / rate agreementsResearching and responding to inquiries regarding billing issues and problems.Generating, editing, and sending invoicesUpdating and maintaining billing/collection reports.Provide weekly feedback to management via progress reportsFollow-up on outstanding invoices and collect all paymentsMonitor customer account details for non-payment, delayed payments and other irregularities and update payments.Management of Logistic accounts.Collaborate closely with operations team to make sure TATMediate with carriers to resolve any logistical issues.

Basic Requirements:

Bachelor degree or aboveExperience with collection of payments and billing customersMinimum of at least one (1) year of billing experienceKnowing logistics operations (domestic and international)Strong interpersonal and communication skills, including conflict resolutionFluency in both Spanish and English is considered an assetAbility to work cross functionally in an international environmentGood negotiation skills**This is a temporary position for a period of 6 months.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Additional Locations:  * Mexico - Distrito Federal - MEXICO CITY * Mexico * Brazil - Distrito Federal * Mexico - Distrito Federal - MEXICO CITY