ADP is hiring a Client Service & Product Support Consultant.
Are you ready to join a company offering career advancement opportunities throughout your career journey?

Responsible for providing "in-depth" subject matter expertise and support to 3(16) and TPA providers, clients, and internal partners.   Partner closely with 3(16)/TPA providers to drive resolution on issues related to 3(16)/TPA services, Form 5500 preparation and filing, billing, plan document amendments, and year-end testing. The role may involve project-oriented assignments. Typically maintains deep subject matter expertise in Retirement Services to enable research/resolution of client issues related to one or more products/platforms.

Required Qualifications

1 year of directly related experience Demonstrates strong oral/written communication skills Utilizes tools to support daily functions such as Microsoft Office Products (Word, Excel, Outlook, etc.) Demonstrates ability to learn other proprietary system tools (Gateway, Omni, Power Image, and CEH)

A college degree is great but not required. What is more important is having the skills to do the job. Other acceptable experiences could include:

 

Experience noted above, OR Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you developed and are excited to provide an environment where you can continue to make a meaningful impact. Knowledge of defined contribution industry with understanding of ERISA and IRS regulations regarding qualified plans ASPPA (QKA) certification Client Service experience preferred

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.