Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

Associate Client Advisor

Be part of our international team, apply today and join our award-winning Fortune 500 company!

An opportunity has arisen for an individual with proven business analysis and client consulting experience in payments cards and/or banking industry to join our PRIME Business Solution Architect team in Noida, India. 

The Associate Client Advisor will lead and manage the business requirements gathering and planning meetings/conference calls/workshops with an objective to elicit, analyze, document, and communicate business requirements of systems to stakeholders. The Associate Client Advisor may also lead a team of business analysts for assigned projects.
The Advisors primary role is to define and understand the clients business needs. They will provide expert advice and consultation on best practices to meet those needs while enhancing the clients future operational efficiency and effectiveness. This includes taking ownership of the business requirements for projects, ensuring the proper documentation and management of requirements, and offering guidance and support to both clients and internal teams throughout the entire project lifecycle. This lifecycle includes activities such as gathering and documenting requirements, managing those requirements, performing analysis, and validating the solution.
Additionally, the Advisor will provide system and product consultancy support to clients, helping them better understand the systems features and functionalities. This involves managing client expectations around the solutions capabilities, making recommendations for usage, and ensuring that the solution aligns with the clients needs and goals.
 

Essential requirements:

7+ years relevant experience in business requirements analysis, gathering, documentation and validation for software projects

Experience in the Card Payments / Banking and Finance industry. Candidates with significant card payment industry experience in business analysis may be considered for more senior roles

Educated to degree level in Computer Science, MIS or Business-related field

Conversant with Productivity tools like MSWord/Google Docs, MS Excel/Google Sheets, MS PowerPoint/Google Slides, MS Visio/Lucid Charts. 

Ability to communicate clearly and concisely and to interact with both Business and IT partners to define, understand and evaluate business requirements

Must be a team player with excellent interpersonal and relationship skills

Flexibility to travel to client premises

Excellent spoken and written English communication skills.

Desirable requirements for the role:

Bankcard industry knowledge

Understanding of data structures

Professional experience working with end-users to meet business needs

Professional experience demonstrating transferable skills for business analysis

Working towards or in possession of a business analysis professional qualification e.g. IIBA or BCS).

Experience in leading and managing small team of business analysts on requirements gathering

Experience in a client advisory/consultancy role in a IT environment.

What we offer:

Challenging, interesting work in a truly international environment

The opportunity to learn and develop from an experienced team

A culture focused on people where every individual contributes and makes a difference

A friendly working environment, with a strong sense of camaraderie

Competitive salary and benefits packages.

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpay.com.