Waste Management (WM), a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence, professionalism and financial strength. WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities and waste-based energy production projects. To enable our business to expand our lead in a market increasingly enhanced by technology, Waste Management is undertaking a substantial technology transformation. We are seeking talented Information Technology professionals to join the Waste Management team who are motivated to help us transform the way we design, build and use technology. With your skills and experience, we look for you to combine your technical expertise with industry best practices in an effort to align information technology solutions with Waste Management business strategy. **I. Job Summary** Under supervision, assists in monitoring events generated by endpoint clients, servers, network devices, and security devices across the enterprise. Acts as first level responder to investigations of possible incidents using a log/event management tool. **II. Duties and Responsibilities** To perform this job successfully, an individual must be able to perform each duty satisfactorily. Other ancillary duties may be assigned + Under supervision, monitors security audit and intrusion detection system logs for system and network anomalies and provides first level analysis. + Responds to suspicious or malicious events detected through collection or reported by Help Desk or users. + Provides entry-level remediation and application event support to IT operations and engineering teams. + Performs initial computer system forensic investigations and supports fraud investigations. + Assists in providing analysis, design and support for log collection of firewalls, routers, networks and operating systems. + Communicates technical and event assessment results, evaluates engineering and integration initiatives and provides basic technical support to assess security policies, standards and guidelines. + Assists in developing, collecting and analyzing logs from firewalls, intrusion detection systems, enterprise anti-virus systems and software deployment tools. + Reviews and recommends the installation, modification or replacement of hardware or software components. Escalates more complicated issues to supervisor. + Position may require on-call coverage for evenings, weekends, and holidays. **III. Supervisory Responsibilities** None required. **IV. Qualifications** The requirements listed below are representative of the qualifications necessary to perform the job. A. Education and Experience Education: Bachelor's Degree (accredited) in Computer Science, MIS, or similar area of study or in lieu of degree, High School Diploma or GED (accredited) and four years of relevant work experience. Experience: Four years of prior work experience (in addition to education requirement). B. Certificates, Licenses, Registrations or Other Requirements None required. C. Other Knowledge, Skills or Abilities Required Basic knowledge or skills in one or more of the following is required: Knowledge of threat and vulnerability and/or identity related processes and technology. Proficiency in vulnerability management tools such as Qualys, Core Impact, WebInspect, etc. May require basic skills in one or more of the following: + Fortune 500 experience. + Previous Criminal Justice experience. + Technical skills across a broad range of computing platforms and network protocols . + Experience in several or more of the following technologies: Firewalls, Intrusion Prevention, Vulnerability Scanning, Data Loss Prevention, Email Security, Endpoint Security, DNS, Web Content Filtering, SEIM, AV, Certificate Authority and encryption. + Understanding and experience with IP address space management, subnetting, name resolution, and directory service protocols and be able to participate and guide future network LAN/WAN planning and implementation. + Familiarity with key security models and regulations such as ISO 2700X, SOX and PCI. + Ability to support both internal and external audits. + Experience in the areas of change control, problem management, incident management troubleshooting of security solutions. + Ability to multi-task and works on multiple projects at one time. + Ability to communicate both written and verbally. + Proficiency in investigative practices and procedures (forensics knowledge is a plus). **V. Work Environment** Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Normal setting for this job is: office setting and/or landfill/outdoor. **Benefits** At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site. If this sounds like the opportunity that you have been looking for, please click “Apply”. Equal Opportunity Employer: Minority/Female/Disability/Veteran