Position: Associate Account Executive

Education: 2-year college degree or equivalent job experience                     

Position Description: Chubb Insurance Solutions Agency, (CISA) is a $300 million premium operation licensed in all 50 states and surplus lines.  This position requires knowledge of various Chubb systems to process incoming endorsement requests; follow up on open underwriting items and correspondence. Ensure all communication is well documented in the agency management system. Answer incoming calls during peak call volumes.  

Performance Skills: 

Excellent verbal, written, phone and interpersonal skills Ability to set priorities and meet deadlines Possess excellent organization and time management skills Strong analytical and decision-making ability Excellent Customer Service Skills Ability to work independently in a fast-paced team environment, adjusting to changing priorities Must be able to ensure complete confidentiality

Technical Skills:

Personal Lines experience Knowledge of Microsoft word and Excel Knowledge of the Masterpiece, PLS and inquiry systems preferred Knowledge of Personal Lines underwriting a plus

Competencies:

Team player Problem solver Resourceful Personal accountability Objectivity Self-starter

Essential Job Functions:

Assist Account Executives with Various Job Functions Endorsement Processing Answer Mortgagee Phone Calls and Overflow Calls Follow-up on Cancellation Requests Follow-up on Underwriting Correspondence Follow-up on Non-Masterpiece/Manual Transactions Home Appraisal Follow-up and Tracking Process Renewal Rewrites Assist manager with General Email Box Inquiries