ROLE SUMMARY

At Pfizer we make medicines and vaccines that change patients' lives with a global reach of over 780 million patients. Pfizer Digital is the organization charged with winning the digital race in the pharmaceutical industry. We apply our expertise in technology, innovation, and our business to support Pfizer in this mission.

Our team, the Global Supply Engineering & Sustainment Team, is passionate about using software and data to improve manufacturing processes. We partner with other Pfizer teams focused on:

Manufacturing throughput efficiency and increased manufacturing yield

Reduction of end-to-end cycle time and increase of percent release attainment 

Increased quality control lab throughput and more timely closure of quality assurance investigations

Increased manufacturing yield of vaccines

More cost-effective network planning decisions and lowered inventory costs

In the Associate, Site Reliability Engineer role, you will work with other SREs, Product Owners, Software Engineers, Data Engineers and other key people to ensure our software is reliable and performant. You will own key aspects of the SDLC and Software Release process. You will work to architect systems and processes in a cost effective, performant, and safe manner.  You will support our solutions by focusing on automation and continuous improvement.

Most of all, you will use your passion for automation, quality, and curiosity to dive into any reliability or performance problem.  You will figure out the cause of the problem and propose solutions to resolve it.  Your drive for excellence will help us achieve new levels of reliability in our software.

ROLE RESPONSIBILITIES 

The Associate, Site Reliability Engineer’s responsibilities include, but are not limited to:

Ensure quality software and infrastructure is delivered on time within a fast-paced agile environment

Support overall SRE strategy, ensuring performance, scalability and reliability of systems

Build cost-effective, performant and secure systems and workflows in alignment with business needs

Maintain and optimize Cloud infrastructure performance and cost

Automate manual and repetitive processes to enhance operational efficiency

Enable cloud capabilities for SDLC

Extend and optimize our CI/CD process

Create and maintain monitoring solutions for our services

Partner with cross-functional teams to design, develop and enhance new and existing applications

Build and maintain release & deployment knowledge database

Continuously optimize procedures and processes to reduce deployments time and increase reliability

BASIC QUALIFICATIONS 

Education: Bachelor’s degree or Master’s degree in Computer Science, Engineering, or related discipline

Minimum 1 year of experience in Technology Operations, Software Development, or similar field

Experience working with all of the following platforms and tools:

Kubernetes / EKS

AWS EC2, EKS, EBS, EFS, S3, RDS, MSK or equivalents on other Cloud Providers

GitHub Actions or similar Cloud based CI tooling

Experience working with at least 3 of the following tools: 

Terraform

Docker

FluxCD/ArgoCD or Similar GitOps based Kubernetes CD tool

Ansible

Prometheus / Grafana

ELK/ECK stack

Dynatrace

Good knowledge in Bash, plus at least one other modern programing language such as Java, JavaScript, C#, Python

Operational experience with at least one SQL and one NoSQL Database platform such as PostgreSQL, SQL Server, MongoDB, DocumentDB, Neo4j

Good understanding of microservices architecture and cloud computing

Excellent communication skills (verbal & written)

Proactive approach and goal-oriented mindset, research, problem solving and analytical skills

PREFERRED QUALIFICATIONS

Experience supporting the development of complex software products including the deployment of multiple versions / releases of a large product

Experience working in teams to address software defect analysis, troubleshooting and resolution

Pharmaceutical Experience

Certified Kubernetes Administrator certification

AWS Certified Solutions Architect certification

Experience working with JIRA, Confluence

Practical knowledge of Agile (Scrum), SAFe (Scalable Agile Framework)

Work Location Assignment: Hybrid

 
Work Location Assignment: Hybrid

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

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