1. Identify improvement opportunities, drive and lead project/implementation activities to improve site’s GxP training management process.
2. Appointed site’s admin for Veeva Quality Learning Management System, manage the user access control and responsible for all training related requests such as processing Training Change Request (TCR), Training Requirement Impact Assessment (TRIA), generating training reports etc.
3. Report and monitor training compliance rate and maintain site’s Training Master List.
4. Perform site impact / gap assessment and remediation against new/revised External Standards and Corporate SOP.
5. Site representative for the global Training Community Call.
6. Support in internal and external audit as the training’s SME (Subject Matter Expert).
7. Responsible for the archival of training/certification records.
8. Manage quality training for New Hire Orientation.
9. Trend, analyze and monitor key performance indicators, suggest improvements and escalate to supervisor/management as necessary.
10. Meet quality objectives set by management & comply to Alcon, QMS and Safety requirements.
11. Adhere to Alcon standards, in particular quality, ethical, health, safety and environment (HSE) and Business Information Management (BIM) standards.
12. Performs any other duties as assigned by Supervisor according to business needs.

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