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Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

We are recruiting for an Associate Property Management Surveyor to work across a mixed portfolio for a prestigious client.

The Property and Asset Management (PAM) team are responsible for managing the property estate for their clients, with a focus on delivering industry leading management of their client’s properties, contributing to the Centre of Excellence and maintaining strong relationships with each client.

Key Responsibilities 

Client Relationship Management 

Act as the main point of contact for Asset Managers, leading relationships professionally 

Interpret client needs and requirements, discussing service improvements with Client Directors 

Support surveying colleagues in resolving client relationship challenges 

Provide strategic advice on property management matters 
 

Lease and Legal Management 

Liaise with Data Management team on complex lease queries 

Handle sophisticated occupier applications including alienation and alterations 

Ensure occupier compliance with lease covenants, addressing breaches appropriately

Cognisant of all relevant Landlord & Tenant related legislative frameworks in liaison with client solicitors

Financial Management 

Work with JLL Accounts teams on financial accountability and cashflow management 

Provide expert advice to asset managers on occupier debt recovery strategies 

Take ownership of resolving historic accounting matters 

Liaise with Facilities Management on service charge cashflow management 

Support in resolving supplier payment issues.

Service Charge Administration 

Prepare and manage service charge budgets and reconciliations according to RICS Professional Standards 

Address complex occupier queries and challenges with authoritative responses 

Review and advise on service charge apportionment methodologies 

Manage occupier caps and landlord shortfalls/liabilities with precision 

Work strategically with asset managers to reduce void costs 

Property Operations 

Conduct thorough property inspections with comprehensive reporting 

Lead property transitions and due diligence processes 

Ensuring Readiness for Sale at all times

Collaborate with specialists on major works and site-based projects 

Oversee and support implementation of health and safety compliance measures 

Oversee insurance matters and annual renewal processes 

ESG Leadership 

Work with ESG and FM teams on sustainability initiatives 

Align client ESG strategy with JLL's responsibilities 

Maintain awareness of industry and legal obligations related to ESG 

Work within client team to ensure valid EPCs exist across the portfolio 

Team Leadership & Development 

Mentor junior colleagues in their transition to greater management responsibilities 

Create career progression pathways aligned with business growth objectives 

May hold direct line management responsibility for defined team members 

Conduct formal performance reviews and set SMART objectives 

Make recommendations on promotions within the JLL Career Framework 

Address performance issues decisively with appropriate corrective actions 

Coach team members with tailored approaches based on individual needs 

Strategic Initiatives & Project Coordination 

Bridge communication between strategic leadership and operational teams 

Participate in cross-functional working groups addressing business challenges 

Actively involved in complex client transition projects and major portfolio initiatives 

Serve as subject matter expert on internal change projects 

Maintain comprehensive digital property files supporting effective lifecycle management 

Skills & Qualifications 

Technical Knowledge 

Expert knowledge of commercial property management across diverse asset types 

Financial modelling and analysis capabilities 

Comprehensive understanding of risk management in property contexts 

Deep market knowledge and competitor intelligence 

Expert-level knowledge of RICS standards with application to complex situations 

Advanced knowledge of sustainability standards and ESG strategy implementation 

Personal Attributes 

Strategic vision aligning team activities with business objectives 

Decisive leadership when making complex or time-sensitive decisions 

Entrepreneurial mindset identifying growth opportunities 

Client intimacy building trusted advisor relationships 

Inspirational leadership motivating high performance 

Commercial acumen balancing service quality with profitability 

Ethical leadership modelling organisational values 

Location:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email EMEATA@jll.com or call +44 (0)20 7493 4933 to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process.   Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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