About the Team

The Dasher & Logistics team supports the millions of Dashers who power DoorDash’s marketplace. We’re building the world’s leading last-mile logistics platform — and to succeed, we’ll need to disrupt ourselves along the way. The Dasher Financial team is one such disruption: we are building fintech products that best serve the needs of Dashers and gig workers like them.

From instant access to earnings, to innovative bill pay and savings products, to credit-building tools, our goal is to create the financial system of record for Dashers. We are early in this journey — launching and scaling zero-to-one products that redefine how Dashers interact with their money.

About the Role

We are looking for an Associate, Strategy & Operations to join our Dasher Financial team. This role is about building the operations of a bank program at scale — a bank product that is already used by millions of Dashers each month.

Unlike traditional banks that feel slow and impersonal, our ambition is to build a financial product that is fast, intuitive, and genuinely supportive — one that helps Dashers not just hold money, but actively improve their financial health. To deliver on that promise, we need exceptional operators who can take tough operational problems, turn them into clear plans, and drive them to completion.

As an Associate, you will:

Take ownership of discrete operational problems in our banking products (e.g., disputes, compliance workflows, bill pay reliability). Create structured plans and rally cross-functional teams to deliver results. Ensure our products are not only compliant and resilient, but also seamless and delightful for Dashers. Play a central role in scaling Dasher Financial from a zero-to-one product into a category-defining fintech business.

Dasher Financial is an ambitious bet - building fintech products for the future of work. For someone with a strong foundation in problem solving who wants to grow into a future operator or general manager, this is a rare opportunity to learn by doing in a zero-to-one environment. 

You’re excited about this opportunity because you will… Analyze & problem-solve: Break down ambiguous problems, run analyses, and recommend solutions that improve adoption, retention, and trust. Drive execution: Own and deliver discrete projects that move our key metrics (e.g., deposits, bill pay adoption, dispute resolution SLA). Experiment & learn: Design and test hypotheses, measure impact, and help scale what works. Collaborate: Work cross-functionally with Product, Engineering, Analytics, Marketing, and Legal to launch and improve initiatives. Grow fast: Build the toolkit of a future operator/GM by working on zero-to-one fintech problems in a high-growth environment. We’re excited about you because… You have 2-3 years of experience and have succeeded in high-growth teams (whether in tech, operations, strategy, consulting, banking, or a related experience)  You have exceptional problem-solving skills and back your decisions with data (comfortable pulling SQL or modeling in Excel) You’re curious, driven, and comfortable with ambiguity You want to learn fast and take ownership You have a Bachelor’s Degree in a related field

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

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