Associado III, Gestão de Entrega de Serviços **General Information** Press space or enter keys to toggle section visibility City São Paulo State/Province São Paulo Country Brazil Department SERVICE DELIVERY MANAGEMENT Date Monday, July 14, 2025 Working time Full-time Ref# 20036075 Job Level Individual Contributor Job Type Experienced Job Field SERVICE DELIVERY MANAGEMENT Seniority Level Associate **Description & Requirements** Press space or enter keys to toggle section visibility **About Xerox Holdings Corporation** For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com . DESCRITIVO DA FUNÇÃO O Analista de Documentação e Informação é responsável por analisar a documentação usando checklists de acordo com as regras definidas pelo cliente, controlar as localizações internas e externas dos documentos, e preencher o SLA enquanto lida com o processamento, recuperação e disseminação da informação. ATIVIDADES + Analisar e verificar a documentação recebida conforme definido em contrato. + Realizar a triagem e agrupamento da documentação conforme definido em contrato. + Organizar, digitalizar e indexar a documentação conforme os procedimentos operacionais e regras de negócio. + Identificar e pontuar irregularidades para atender às políticas de conformidade do cliente. + Informar Supervisores e Líderes sobre as irregularidades identificadas para correção. + Buscar a correção das irregularidades junto à área de origem. + Implementar planos de ação para corrigir e mitigar irregularidades. **Competências Técnicas:** + Conhecimento intermediário do pacote Office **Competências Comportamentais:** + Proatividade + Organização e controle + Sinergia para trabalho em equipe + Comunicação verbal e escrita + Inovação e agilidade para novas aprendizagens + Iniciativa e dinamismo Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Learn more at www.xerox.com and explore our commitment to diversity and inclusion: https://www.xerox.com/en-us/jobs/diversity People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to XeroxStaffingAdminCenter@xerox.com. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.