Ready to build the future with AI? 

At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. 

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. 

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. 

Inviting applications for the role of Assistant Vice President- Salesforce Technical Architect

Results-driven Salesforce Senior Solution Architect with relevant experience in designing and implementing scalable, secure, and high-performance solutions across diverse industries. Proven expertise in Salesforce

architecture, including Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, and custom platform development. Adept at aligning business objectives with technology strategies, leading enterprise-level digital transformation initiatives, and guiding cross-functional teams through the full project lifecycle.

Extensive hands-on experience with Salesforce integration patterns, data migration, governance, DevOps, and multi-cloud strategies. Strong background in stakeholder engagement, requirements gathering, and delivering strategic roadmaps that maximize platform ROI. Recognized for excellent communication, leadership, and mentoring skills, with a track record of driving innovation and enterprise agility in complex environments

Responsibilities

Excellent capabilities in architecting/re-imagining the business application in customer Enterprise landscape.

Strong logical and analytical abilities

Expertise in force.com platform fundamentals, including data design, data migration, sharing and visibility, and integrations

Proficient in implementing APEX enterprise patterns

Experienced in Apex programming, Lightning Web Components (LWC), flows, and the latest features of the force.com platform

Skilled in estimations and sizing

Experienced in code review, debugging, and best practices implementations

Proficient at creating and maintaining solution and technical design documents

Able to create value stream and provide options to customer for a given business problem.

Work closely with client/stakeholders, execute technical workshops, with an ability to understand business requirements, convert them into feasible technical architecure at a detailed level that can be translated into technical deliverables.

Excellent in identifying the gaps and opportunities between as-is and to-be processes.

Provide technical leadership and insights during RFP and presales process, able to work closely with presales team.

Setup of project governance model.

Closely working with technical and support team and providing all technical guidance so that deliveries are streamlined, and production is running smoothly.

Qualifications we seek in you

Minimum Qualifications and Core Competencies:

Extensive understanding of Salesforce platform capabilities, including Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud and Data Cloud etc. and how these cloud are interrelated to achieve Customer 360 view.

Knowledge on Salesforce Agentforce capabilities, concepts and use cases.

Knowledge and deep understanding on various Salesforce Industry Clouds such as Manufacturing, FSC, CPG, Health cloud etc.

Technical knowledge and hands-on experience on CPQ, Revenue Cloud, Field Service Lightning.

Experience with various integration technologies and patterns, including APIs, ETL tools, and middleware platforms such as Mulesoft.

Hands-on experience on building DevOps CI/CD pipeline leveraging Copado, Jenkins, Gearset, SFDX

Comprehensive understanding of Salesforce security including transaction security, event monitoring, sharing, permission sets, and profiles

Hands-on knowledge of data integration tools, such as Informatica, Data Loader etc.

Knowledge on Salesforce Best Practices to be followed using Apex and Visualforce

B.E or B.Tech or MCA

Salesforce Architecture Governance

Enterprise Solution Design

Data Modeling Migration Strategies

Multi-Cloud Implementations

Agile Frameworks

Stakeholder Management Business Alignment

Salesforce Certifications

Why join Genpact? 

Lead AI-first transformation – Build and scale AI solutions that redefine industries 

Make an impact – Drive change for global enterprises and solve business challenges that matter 

Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills 

Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace 

Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build 

Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress 

Come join the 140,000 coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.  

Let’s build tomorrow together. 

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.  
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.