Ready to shape the future of work?

At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Assistant Vice President - Product Success Lead

Position Overview:

The Product Success Lead will be a key executive leader responsible for overseeing and driving a Delivery Quality Index program that will impact our entire organization. This role requires a strategic visionary with exceptional leadership skills and extensive experience managing large-scale projects. The ideal candidate will have a proven track record in managing complex, high-stakes transformations and will be adept at navigating organizational change.

Key Responsibilities:

• Project Governance

o Serve as the primary liaison between the executive leadership team, project teams, and other stakeholders. Ensure effective communication and alignment of project goals with organizational objectives.

o Establish and enforce project governance structures and best practices to clearly communicate project status, risks and actions holistically

• Change Management:

o Identify and pursue new business opportunities (RFPs/RFIs), Collaborate with the sales team to create compelling sales presentations, proposals, and product demonstrations.

o Develop and execute strategic marketing plans to increase brand awareness and drive adoption for Enterprise360.

o Work closely with the product team to understand the features and benefits of Enterprise360 and develop compelling value propositions.

o Create and refine messaging for various customer segments and run effective campaigns to communicate the platform's unique selling points

o Create and deliver on Learning development needs of the users by building relevant knowledge assets

o Stay informed about industry trends, competitor products, and customer needs to guide product and marketing strategies. Utilize market research and customer feedback to refine and improve Enterprise360 features and offerings.

• Skills:

o Excellent with curating and presenting information (MS office skills)

o Exceptional communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels.

o Exceptional content writing skills

o Expertise in project management methodologies and tools

Qualifications we seek in youMinimum Qualifications

• Certifications: PMP, PgMP, or similar project management certification is highly

desirable.

Why join Genpact?

Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovationMake an impact – Drive change for global enterprises and solve business challenges that matterAccelerate your career – Get hands-on experience, mentorship, and continuous learning opportunitiesWork with the best – Join 140,000 bold thinkers and problem-solvers who push boundaries every dayThrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.