Ready to shape the future of work?
At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Assistant Vice President - Commercial Support Manager
We are seeking a highly motivated and detail-oriented Commercial Support Manager to join our team. This role is crucial for supporting business growth, providing key financial and commercial support to our account leadership and sales teams. The ideal candidate has a "win" mindset and the ability to challenge the status quo to ensure we remain competitive and profitable.
Responsibilities
Financial Analysis Forecasting
• Support the account leadership team with comprehensive financial reporting, analysis, and forecasting. This includes regular performance reviews, budget tracking, and providing strategic insights to optimize profitability.
• Develop and maintain financial models to analyze business performance and forecast future trends.
• The role holder will work closely and in collaboration with FPA team, operations, sales to support with above tasks.
Pricing Deal Management
• Responsible for managing global rate cards (e.g., VOVO-GOVO pricing, ad-hoc procurement requests).
• Support sales team with deal administration in our CRM system (SFDC), tracking and updating "ramp movement" for new deals, and coordinating all necessary internal approvals to ensure swift and successful deal closures.
• Act as a key commercial advisor to the sales team, providing support on the commercial elements of deal closure to help them secure new business.
Contract Process Administration
• Own the entire contract administration process, ensuring all commercial agreements are accurately prepared, executed, and archived.
• Manage and maintain the central contract archiving repository, guaranteeing easy access and compliance.
• Continuously evaluate and improve existing commercial and pricing processes. Identify and implement new strategies to enhance efficiency, reduce deal cycle times, and improve overall commercial support functions.
Qualifications we seek in you
Minimum Qualifications
• Experience: Relevant years of experience in a commercial, financial, or business analysis role, preferably within a fast-paced technology or service-based industry.
• Technical Skills: Proven proficiency with CRM software, specifically Salesforce (SFDC). Strong analytical skills and experience with data analysis tools (e.g., Microsoft Excel, Google Sheets) are essential.
• Business Acumen: A solid understanding of business operations, sales cycles, financial reporting, and pricing methodologies. You should possess a strategic mindset with the ability to identify opportunities and challenges.
Preferred Qualifications/ Skills
Excellent communication and interpersonal skills. Must be a proactive problem-solver with a strong ability to manage multiple priorities and work effectively under pressure. A "deal win" mentality and a willingness to challenge conventional thinking are crucial.

Why join Genpact?
• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation
• Make an impact – Drive change for global enterprises and solve business challenges that matter
• Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities
• Work with the best – Join 140,000 bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.