Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Digital Business Services is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. Digital Business Services combines global expertise and technology to help keep us ahead of the competition.

We are currently seeking a high calibre professional to join our team as an Assistant Vice President, Wealth and Private Banking Operations.

Principal Responsibilities

In this role you will:

To manage the end-to-end Wealth and Private Banking activitiesTo manage all outsourced activities; connect and collaborate with offshore teams and external service providers/vendors to ensure the Service/Performance Level Agreement is consistently met dailyTo deliver high standard of customer service delivery continuously and ensure that feedback, complaints and enquiries from internal external customers are promptly responded and resolvedMaximization process of efficiency and effectiveness in the team through simplification, streamlining and/or automationTo practice robust Controls and compliances and ensure accuracy in management reportingTo support and roll out all related projects and system enhancements within stipulated timelinesTo manage operational risk associated with the role and take action to minimize the likelihood of operational risk occurring, including risk identification, assessment, mitigation and control, loss identification and reportingMaintains HSBC internal control standards, including the timely implementation of internal and external audit points together with any issues raised by external regulators in a timely fashionEnsure Desk Instruction Manuals are promptly reviewed and updated

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Digital Business Services is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. Digital Business Services combines global expertise and technology to help keep us ahead of the competition.

We are currently seeking a high calibre professional to join our team as an Assistant Vice President, Wealth and Private Banking Operations.

Principal Responsibilities

In this role you will:

To manage the end-to-end Wealth and Private Banking activitiesTo manage all outsourced activities; connect and collaborate with offshore teams and external service providers/vendors to ensure the Service/Performance Level Agreement is consistently met dailyTo deliver high standard of customer service delivery continuously and ensure that feedback, complaints and enquiries from internal external customers are promptly responded and resolvedMaximization process of efficiency and effectiveness in the team through simplification, streamlining and/or automationTo practice robust Controls and compliances and ensure accuracy in management reportingTo support and roll out all related projects and system enhancements within stipulated timelinesTo manage operational risk associated with the role and take action to minimize the likelihood of operational risk occurring, including risk identification, assessment, mitigation and control, loss identification and reportingMaintains HSBC internal control standards, including the timely implementation of internal and external audit points together with any issues raised by external regulators in a timely fashionEnsure Desk Instruction Manuals are promptly reviewed and updated

To be successful you will need:

You should possess relevant experience in Wealth and Private Banking operationsAble to work independently and manage multiple projects and to deliver under tight timelineProven ability to multi-task in a fast-paced work environment and work under pressure with demanding timelinesHighly motivated with proven ability to work collaboratively within teams and stakeholders Strong analytical mind and conceptual skills is requiredHave excellent eye for detailAn effective team player with excellent interpersonal and communication skills, adaptability and professionalismCognizant on MAS SFA related regulations is preferredProficient in MS Office

To be considered for this role, the relevant rights to work in Singapore is required.

Opening up a world of opportunity.
www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

To be successful you will need:

You should possess relevant experience in Wealth and Private Banking operationsAble to work independently and manage multiple projects and to deliver under tight timelineProven ability to multi-task in a fast-paced work environment and work under pressure with demanding timelinesHighly motivated with proven ability to work collaboratively within teams and stakeholders Strong analytical mind and conceptual skills is requiredHave excellent eye for detailAn effective team player with excellent interpersonal and communication skills, adaptability and professionalismCognizant on MAS SFA related regulations is preferredProficient in MS Office

To be considered for this role, the relevant rights to work in Singapore is required.

Opening up a world of opportunity.
www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.