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The Operations Change function supports strategic transformation across all Operations projects and processes. This role contributes to the delivery of complex, multi-stream programmes aligned to the EMEA regional strategy. Projects may include regulatory change, operational transformation, and technology integration, with a focus on trade lifecycle and payments initiatives within investment banking.
MAIN PURPOSE OF THE ROLETo manage the delivery of assigned projects within the Operations portfolio, ensuring they meet defined scope, timeline, budget, and quality standards. The Project Manager will work under the guidance of the Programme Manager and collaborate with cross-functional teams to deliver operational and technology change. This includes:
- Planning and executing project delivery in line with the project delivery framework.- Managing project risks, issues, dependencies, and change controls.- Supporting stakeholder engagement and governance reporting.- Ensuring project artefacts are complete, accurate, and audit-ready.- Contributing to trade lifecycle and payments-related initiatives.NUMBER OF DIRECT REPORTS
None
KEY RESPONSIBILITIESDeliver projects from initiation to closure, ensuring alignment with programme objectives.Maintain project plans, milestones, and reporting dashboards.Track and manage risks, issues, and dependencies using RAID logs.Support governance forums including working groups and steering committees.Collaborate with stakeholders across Operations, Technology, and Business teams.Ensure compliance with internal controls and regulatory requirements.Provide input into programme-level reporting and updates.Support trade lifecycle and payments-related project streams, including trade migration, client onboarding, and transaction reporting.Maintain documentation to required standards for audit and PMO review.Assist in post-implementation reviews and lessons learned exercises.WORK EXPERIENCEEssential:
3–5 years of experience managing projects in financial services, preferably within Operations.Exposure to trade lifecycle processes including trade capture, settlement, and reporting.Experience with payments processing and related operational controls.Familiarity with project governance and delivery frameworks.Strong organisational and stakeholder management skills.Preferred:
Experience supporting regulatory or operational change programmes.Understanding of investment banking products and front-to-back processes.Exposure to cross-border payments and messaging standards (e.g. SWIFT, SEPA).Experience working in matrixed environments across multiple teams.SKILLS AND EXPERIENCEFunctional / Technical Competencies:
Project planning and deliveryRAID management and reportingStakeholder engagement and communicationDocument and artefact managementFamiliarity with project delivery tools (e.g. MS Project, JIRA, Confluence)Basic financial tracking and budget awarenessEducation / Qualifications:
Preferred: Prince2 Foundation, AgilePM, or equivalent certificationsPERSONAL REQUIREMENTSStrong communication and interpersonal skillsProactive and delivery-focused mindsetAbility to manage multiple priorities and deadlinesHigh attention to detail and structured approachCollaborative and team-orientedWillingness to learn and grow within a programme delivery environmentWe are open to considering flexible working requests in line with organisational requirements.
MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.
We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.