We are seeking a talented individual to join our Multinational Centre of Excellence (COE) team at Marsh Malaysia. This role will be based in Kuala Lumpur Office. This is a hybrid role that has a requirement of working at least three days a week in the office.

Our scope of service includes policy management of multinational programs, insurance renewal/sales support activities, data management, billing, and others. We are in the heart of Marsh value proposition for Multinational clients and therefore, our work allows us to stay connected to business and colleagues across the globe.  In our work, we strive for efficiency, high quality and outstanding results delivering them in a timely manner.

We will count on you to:

Set up all new clients on Multinational network portal (Marsh Global Connect)Issue Network policy instructions via Marsh Global ConnectWork with Marsh network across countries to ensure that all compulsory documentation is provided, and all regulatory deadlines and clients’ KPIs are metLiaise with Marsh network to ensure global programs are issued, paid and all documents uploaded to Marsh Global ConnectSupport on policy premium allocations and billingsEnsure Rules of the Road are followed in all dealings with Marsh networkFoster and maintain good working relationships with the international Marsh network and insurersAssist the client team in their day-to-day queries that relate to Multinational risksAd hoc support for client teams on Multinational projects such as local policy auditsCollaborate with client executives to improve overall client experience and to provide excellent client serviceContinuously identify areas for process improvement to increase efficiencies as well as participate, monitor and/or oversee the initiatives

What you need to have:

Bachelor’s degree or Diploma with minimum 5 years of experience within insurance industry.Attained minimum Certificate in General Insurance (CGI) or equivalent. ANZIIF or ACII will be an advantage.

What makes you stand out:

Strong analytical skillsExcellent organizational and problem-solving skillsAttention to detailCustomer-oriented and good oral and written communication skills

Why join our team:

We help you be your best through professional development opportunities, interesting work and supportive leaders.We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.