Charlotte, North Carolina, USA
41 days ago
Assistant Store Manager - TAG Heuer - SouthPark Mall
TAG HEUER

At REEDS Jewelers, we bring timeless values together with the innovation and energy of a modern luxury retailer. For nearly 80 years, we've built a legacy of trust, excellence, and elevated experiences—offering fine jewelry and timepieces from the most prestigious brands in the world. We are family-owned and proudly committed to people, progress, and performance. As we continue to grow, we remain true to our roots while embracing forward-thinking practices and premium partnerships, including our boutique with TAG Heuer.

Known for its cutting-edge technology, bold design, and rich motorsport heritage, TAG Heuer represents the perfect fusion of precision and performance. This iconic Swiss brand shares our passion for excellence, making it a natural fit within the REEDS portfolio of luxury offerings. 

Charlotte is a major financial and business center with a thriving luxury retail market. SouthPark Mall and Northlake Mall are key shopping destinations, consistently attracting customers who value outstanding service and well-known brands. The dedicated TAG Heuer and Omega Boutiques at SouthPark offer specialized luxury experiences for timepiece collectors and enthusiasts. Charlotte’s fast-growing economy, vibrant neighborhoods, and strong professional community make it an excellent city for luxury retail careers and long-term growth. 

Assistant Boutique Manager

This boutique is exclusively operated by REEDS Jewelers under the TAG Heuer brand, offering an opportunity to lead a store dedicated to a legacy of cutting-edge design, performance, and innovation in luxury timepieces. We’re looking for a n energetic and driven Assistant Boutique Manager to lead an exceptional team, deliver an unforgettable client experience, and uphold the excellence of the TAG Heuer brand. 

This is more than a job—it’s a chance to champion a luxury brand, shape a high-performing team, and drive impact through leadership, strategy, and connection. 

What You’ll Do 

Sales & Business Support 

Partner with the Store Manager to drive store performance, supporting sales goals, KPIs, and profitability  Analyze sales trends to identify daily and weekly opportunities for growth  Serve as a brand ambassador, leading by example on the sales floor  Support effective merchandising, inventory management, and promotional execution 

Client Experience & Community Engagement 

Help foster a client-first culture centered on luxury service and elevated experiences  Support an appointment-driven business model and assist in hosting client appointments  Participate in personalized client outreach and clienteling efforts to build long-term relationships  Assist with in-store events that drive traffic, elevate brand presence, and strengthen client loyalty  Collaborate with corporate teams on local marketing and community initiatives 

Team Development & Leadership 

Support and enable the recruitment, onboarding, and ongoing development of store associates  Coach and motivate team members to achieve personal and store sales goals  Provide daily feedback, recognition, and developmental support to foster a high-performance team culture  Help ensure all associates complete product knowledge, selling skills, and client service training 

Operations & Store Standards 

Support accurate inventory management, shrink control, and proper POS system use  Ensure the boutique maintains brand visual standards and exceptional presentation  Assist with payroll, scheduling, and operational tasks in alignment with business needs  Help execute all store operations with attention to detail, efficiency, and excellence 

 

Our Values 

We lead through REEDS’ core principles: 

Integrity – Do what’s right, always  Performance Excellence – Drive results and growth  Stewardship – Build trust at every turn  Professionalism – Lead with confidence and consistency  Entrepreneurial Spirit – Think boldly, act decisively  Team Orientation – Support, uplift, and collaborate  Passion – Love what you do and share it with others 

 

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