Lanham, MD, 20703, USA
5 days ago
Assistant Store Manager
8807 Annapolis Road, Lanham, MD, USA | Retail Management | Hourly | 21.00-21.00 per hour Negotiable | Full Time | Medical, Dental, HSA Account, 401K with Company Match, PTO, Company Paid Life Insurance Policy, Employee Discount, No nights and closed on Sundays FlynnO'Hara School Uniforms is currently hiring a Full-Time Assistant Store Manager for our Lanham, MD retail location. This role supports overall store operations, including sales, staffing, customer service, and inventory management to ensure an exceptional in-store experience and drive profitability. This position does not require nights and is closed on Sundays. Key Responsibilities: + Take charge of store operations in the absence of the Store Manager. + Help supervise and guide team members in sales, inventory control, cash handling, and customer service. + Monitor and enforce adherence to weekly scheduling to maintain optimal floor coverage; verify accuracy of station assignments. + Ensure outstanding customer service by coaching staff to greet and assist customers and by resolving issues promptly and professionally. + Regularly review sales trends and inventory levels; submit timely restock requests to ensure product availability. + Encourage the use of product knowledge to boost sales and service quality. + Maintain a clean, organized, and visually appealing store environment; train staff in visual merchandising standards. + Oversee daily cash handling procedures, including opening/closing duties, deposits, and reconciliations. + Implement and enforce loss prevention practices to safeguard cash, inventory, and company assets. + Support hiring efforts, onboarding, and employee development; provide feedback, coaching, and training to reduce turnover and promote growth. + Foster a sales-driven culture by modeling effective behaviors, motivating the team, and creating an outstanding guest experience. + Maximize customer engagement through consistent email capture and communication efforts. + Be available to attend school events, company meetings, and off-site assignments as needed. + Lead physical inventory counts, oversee receiving of merchandise, and report any discrepancies. + Ensure compliance with all company policies, procedures, and applicable laws. + Perform other duties as assigned. Qualifications: + High school diploma or equivalent required. + Minimum of 3 years of retail experience, with at least 1 year in a supervisory role. + Proficiency in Microsoft Office Suite (Outlook, Word, Excel) and Windows-based systems. + Strong analytical skills to interpret sales and inventory reports. + Flexible availability, including evenings and weekends. + Proven ability to lead and develop teams, resolve conflicts, and drive performance. + Adaptable and composed in a fast-paced environment. + Skilled in delegation, prioritization, and time management. + Excellent verbal and written communication, along with strong interpersonal skills. + Comfortable standing, walking, and performing physical tasks for extended periods; ability to lift up to 30 lbs. and perform physical activities such as bending, kneeling, climbing, and reaching regularly.
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