Date Posted:

2025-06-17

Country:

Thailand

Location:

Otis Elevator Company (Thailand) Limited, No. 735/5 2nd FL., Tower E Unit No. E2-01 Srinakarin Road, Phatthanakan Sub-district Suanluang District, 10250, Bangkok

At Otis, it’s our people who make us different. Join the Otis family, where collaboration, innovation, and empowerment help each individual and the company reach new heights. 

Come and join OTIS today and be part of the Forbes 2024 World's Best Employers!

Permanent role

Based in Suanluang District, Bangkok

Reports to the Service Operations Manager

Key Responsibilities

Manage supervisors and mechanics on any routes in the Bangkok Downtown area to deliver the highest quality/safety/reliability products to meet customer satisfaction

Maintain and collect daily logs and service reports from technicians, and gather information on faulty products and systems for necessary action

Prepare all reports regarding Service department, ensure reports are error-free and submit it to Service Manager as per company policy

Administer checklists, service requests, contracts, instructions, warranties, and schedules to ensure service personnel comply with established service procedures

Assist all team members to follow rules and regulations e.g dress code, maintain punctuality and cleanliness as per company directives in Service facility

Manage the facility to achieve target revenue generation by maintaining Service department efficiently​

What you will need to be successful in this role

University graduate in Business, Engineering, or Mechanical (Electrical or Mechanical) or equivalent

Have at least 3-5 years and above experience in managing teams in the Elevator and Escalator business

Good leadership and motivational skills

Analytical, critical thinking and problem solving abilities

Good spoken and written English skills

Apply today and join us to build what's next

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. 

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.  

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.  

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.  

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.   

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do.  We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.  

Become a part of the Otis team and help us #Buildwhatsnext! 

Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

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