Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! #PGH-BMC Location Description Embrace a career surrounded by Utah's natural beauty, with Black Rock Mountain Resort offering a perfect balance of work and play in the picturesque landscapes of Heber City. As a hub for professional excellence, our resort provides modern amenities and a supportive community, inviting enthusiastic individuals to curate outstanding guest experiences against majestic mountains. Immerse yourself in a workspace that prioritizes both your well-being and career growth as Black Rock Mountain Resort becomes not just a workplace but a vibrant community where collaboration thrives. Explore the local charm of Heber City and neighboring attractions, creating a life you'll love in this welcoming environment. Join us, where your career journey meets adventure, and every day is an opportunity to shape the future amid the wonders of Utah's landscape! Overview Elevate Your Career by joining the Black Rock Mountain Resort Family! At Black Rock Mountain Resort, we are an Employer of Choice—we understand that the care of our team members is as important as the service we provide to our guests and the communities around us. We offer all of our employees the following benefits: Highly competitive wages Free parking Hotel room discounts and travel benefits 401K Plan with Employer Match Additionally, we offer our full-time employees the following benefits: Paid Time Off (PTO) Unlimited Paid Time Off (PTO) rollover Paid Time Off (PTO) cash out options Comprehensive employee benefit/insurance programs Company paid life and AD&D insurance Tuition reimbursement 7 Paid Holidays The Black Rock Mountain Resort is an Equal Opportunity Employer. Overview: This individual will be a proactive problem-solver who leads by example, supports the restaurant manager and/or director, and encourages teamwork. They assist in ensuring the smooth and efficient operation of the restaurant while maintaining high standards of service and quality. Your Role: Support Communication and Coordination: Attend weekly meetings and relay relevant information about upcoming events to staff. Assist in coordinating with other departments and clients or potential clients to ensure smooth operations. In the absence of manager, hold daily stand ups for FOH team. Guest Service: Respond promptly and professionally to the needs and requests of guests and potential guests, helping to ensure a positive dining experience. Maintain Standards: Assist in maintaining food, beverage, and service quality standards that align with the restaurant’s reputation for excellence. Ensure restaurant, bar, and server areas are EcoSure compliant. Assist in Cost Controls: Help monitor and implement cost control measures for food, beverage, and labor, under the guidance of the Restaurant Manager. Financial Understanding: Assist in understanding and explaining financial reports such as profit & loss statements, labor reports, and cost reductions. Inventory and Product Management: Support the development and implementation of systems for inventory management, receiving, and product utilization to optimize cost efficiency. Team Productivity: Work alongside the Restaurant Manager to help set productivity standards for the food and beverage team. Support Training and Development: Assist in training programs for food and beverage personnel and support the development of management skills in employees. Payroll Assistance: Help oversee weekly payroll for the department. Team Scheduling: Assist in managing staff schedules, ensuring proper coverage during peak times and adjusting as needed to support business demands. Flexibility and Support: Assist in other Food and Beverage outlets as needed, providing support wherever necessary to ensure seamless operations. Qualifications Experience: 2+ years of experience in a supervisory or leadership role within a restaurant or hospitality environment. Experience supporting or managing front-of-house operations, including service standards, team supervision, and guest relations. Prior exposure to inventory control, cost management, scheduling, and payroll functions is highly desirable. Skills and Competencies: Strong leadership and communication skills with the ability to motivate and guide a team. Exceptional problem-solving abilities with a proactive and hands-on approach. Solid understanding of food and beverage service standards, safety protocols, and health compliance (e.g., EcoSure or equivalent). Comfortable interpreting basic financial reports such as P&L, labor reports, and cost analysis. Strong organizational skills with the ability to manage multiple priorities and adapt quickly to changing business needs. Tech-savvy and proficient with restaurant POS systems, Microsoft Office (especially Excel), and scheduling/payroll systems. Personal Attributes: Leads by example with a team-first mindset. Detail-oriented, dependable, and service-driven. Flexible and willing to assist across departments to ensure smooth operation. Education: High school diploma or equivalent required. Hospitality or Business degree/certification preferred but not required. Other Requirements: Ability to work a flexible schedule, including nights, weekends, and holidays. Must be able to stand for extended periods and occasionally lift up to 25 lbs. Compensation Range The compensation for this position is $25.00/Hr. - $25.00/Hr. based on qualifications and experience.