Job Descriptions: Be a part of something great and find yourself At Home, At Sherman! Our commitment to people and our vision for the future, combined with our history of success spanning decades, makes Sherman Associates who we are. We have become an industry leader by fulfilling our mission of Building Communities, Enriching Neighborhoods, and Empowering People. If you are passionate about helping others and knowledgeable of multifamily residential real estate, we have the right opportunity for you! At Sherman, we pride ourselves on hiring resident-focused and skilled property management talent who strive to lead community operations. We believe we can offer a challenging, fast-paced and rewarding experience that is unique to supporting our mission, vision, and values. Where will this role work? This role will serve our brand new Groove Lofts property consisting of 44 affordable and 172 market rate units (216 units total) in Downtown Minneapolis! Core Business hours: This is a full-time position. Ideal schedule is Monday - Friday from 9:30 AM - 6 PM. ESSENTIAL FUNCTIONS + Provide excellent customer service with a focus on tenant retention. + Meets all designated deadlines. + Manages property in accordance with budget limitations. + Keeps Property Manager informed at all times in the areas of property conditions, tenant complaints, suggestions for improvement of property performance. + Informs management of common areas in need of cleaning and repair. + Works on the last day and first day of each month until responsibilities completed; some overtime may be required. + Prepares all move-out material for Property Manager. + Ensures compliance with state, federal and local housing laws. + Complies with all Sherman Associates, agency and city compliance requirements. + Stays abreast of any changes in fair housing and affordable housing compliance requirements. + Enters marketing information, installs resident, enters vacate notices, prints reports on RealPage and Lead2Lease programs. + Assists with subsidy administration in accordance with HUD rules and regulations. + Responds promptly and responsibly to resident requests. + Plans and coordinates resident activities. + Holds regular Crime Watch meetings. + Prepares monthly newsletter for entire complex. + Develops and maintains effective, professional relationship with residents, the community, and owners. + Maintains customer service and excellent relations with residents, resident cooperatives, commercial tenants outside agencies and organizations. + Meets Company benchmarks for occupancy, rent collections and timely compliance paperwork. + Sends notices and makes phone calls for any late rent. + Assists Property Manager in making purchases in accordance with budget specifications and guidelines. + Tracks budget variances and brings those variances to the attention of the Property Manager. + Reviews and codes all invoices for payment. + Collects rent payments and makes bank deposits on a daily basis. + Prints monthly reports concerning lease expiration dates and calculates rent increases. + Files all evictions and legal items. + Manages delinquency collection and updates delinquency notes weekly in real-time. + Other tasks & duties as assigned based on business need. Supervisory Responsibility + As applicable, supervises, coaches, directs, trains, and evaluates staff; Prepares and conducts employee reviews and completes timecard approvals. + Responsible for carrying out recruitment and hiring efforts in partnership with human resources and management. Required Experience: MINIMUM REQUIREMENTS Education & Experience + 1-3 years of industry experience within residential real estate; or an equivalent number of years of education and real estate management experience + Excellent verbal, written and presentation skills; Ability to communicate effectively with community tenants, vendors / external parties, and across corporate divisions. + Knowledge of Real Page or other related Property Management software (Yardi, Lead2Lease, OneSite Accounting etc.) strongly preferred. + Understanding of Affordable Housing Programs (HUD / MFHA Programs) strongly preferred. + Ability to read, edit, and communicate ledgers to residents. Required Skills & Abilities + As applicable, must possess a valid driver’s license, reliable vehicle with insurance and safe DMV driving record. + A passion for the mission, vision, and values of Sherman Associates. + Office hours may vary due to the specific needs of the portfolio. WORK ENVIRONMENT + This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. + Exposed to ambient room temperatures, lighting and traditional office equipment found in a typical office environment; quiet to moderate noise level. PHYSICAL REQUIREMENTS + Must be able to stand at a desk for up to 8-hours per day. Walking and standing are required the rest of the working day. Length of time of these tasks may vary from day to day and task to task. + Must have the ability to move around freely throughout the property and office, and necessity varies from day to day. + Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. ADDITIONAL SCREENING REQUIREMENTS + Must successfully meet criminal background screening requirements for position, including MN statute 299C.67 to 299C.71 (Kari Koskinen Background) Keyword: Assistant Property Manager, Property Manager, Community Manager, Apartment Manager, Housing, Affordable, Compliance, Leasing, Management, Residential, Manager, real estate, assistant, full time From: Sherman Associates