Carlsbad, CA, 92008, USA
12 days ago
Assistant Office Manager
Description Are you ready to take your hospitality career to the next level? A prestigious hospitality group in Carlsbad’s Bressi Ranch area is looking for a Assistant Front Office Manager dedicated to providing top-tier guest service while supporting front desk operations. This leadership opportunity is ideal for someone who is passionate about hospitality and ready to manage and motivate an exceptional team. Key Responsibilities: As the Assistant Front Office Manager, you will be instrumental in creating outstanding guest experiences while ensuring operational success: + Supervising front desk staff, including scheduling shifts, training, and providing performance feedback. + Monitoring check-in and check-out processes to ensure efficiency and guest satisfaction. + Leading troubleshooting efforts for guest concerns, resolving issues promptly and professionally. + Ensuring that front desk staff adheres to office protocols, policies, and procedures. + Assisting in administrative tasks, such as preparing reports and maintaining guest records. + Partnering with other departments, such as housekeeping and maintenance, to deliver a seamless experience. + Acting as the primary point of contact in the Front Office Manager’s absence. Requirements + 3+ years of experience in a front desk management or leadership role with hospitality experience preferred. + Strong interpersonal and leadership skills with the ability to inspire and motivate a team. + Proficiency in hotel management systems such as OPERA or similar. + Excellent organizational skills and ability to coordinate multiple tasks efficiently. + Exceptional customer service abilities and attention to detail. + Bachelor’s degree in Hospitality Management or related field is preferred but not required. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
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