Some careers have more impact than others.

If you’re looking for a role where you can continue to make an impression, take the next step at HSBC where your contributions will always be valued.

HSBC is one of the largest banking and financial services organisations in the world, with operations in over 60 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

Global Risk is a thriving and expert risk management function supporting HSBC globally with all aspects of risk management. The team actively manages a varied and dynamic range of risk types, including security, fraud, information security, operational, credit, pension, insurance, compliance, regulatory, market, reputation and geopolitical risks. All parts of the Global Risk team use their skills, insight and integrity to handle established threats and those they see emerging, acting to protect and enable HSBC to deliver sustainable growth.

Financial Crime Investigative Reporting roles are responsible for providing a single functional resolution for all investigations for HSBC. They co-ordinate and conduct investigations source from all leads at country level, produce case output to drive action by internal risk and control owners and author and file reports with appropriate authorities.

We are currently seeking an experienced professional to join this team in the role of Assistant Manager Triage.

Principal Responsibilities

Role holders will carry out activities that will include most of the following:

As the initial referral point for all internally and externally generated leads, responsible for conducting all aspects of case assessment, including matters involving customers, prospective customers, or customers of customers (underlying clients), accounts, products, and/or payment clearing or trade transactions, to assess if a case warrants a financial crime investigation.Support the first line of defence and second line of defence in financial crime risk management while ensuring alignment with Global Standards; and work closely with Regional teams, as necessary.Conducts proactive and reactive investigations to identify financial crime risk, ensure that management is kept abreast of FCR status and issues
Understand and adhere to established policies and procedures in own team .Co-ordinate and oversee work to meet agreed deadlines/SLA.Identify and escalate issues and process gap during the course of case assessment/investigation.Communicate / sharing actionable findings with relevant internal stakeholders.Ensure the quality of tasks/services provided by colleagues, involving regular process checks or review of output by a co-worker and/or supervisor.Co-ordinate and participate in projects/automation; typically working on smaller projects/assignments; Assist in delivery of larger projects.Provide advice and assistance through application of acquired knowledge.Support Public Private Partnership initiative in managing Fraud via National Fraud Portal.