Adecco is currently assisting one of its clients in their search for an **Assistant Manager/Settlement Administrator in Fountain Valley, CA!** Pay rate: $25.01-$30/hr (dependent on experience) Shift availability: Mon – Fri, 8a-5p with possible OT **For instant consideration for this role, click on Apply Now and upload resume!** This position is responsible for working claims from inception to resolution. Successful completion of the tasks assigned to this position are essential for the business to maintain legal compliance, provide qualified customers with allocated benefits, reduce litigation, and facilitate monetary savings. This position will undergo training in subject matter, use of templates, submission processes, and argument, but requires demonstrated skill and experience in these areas. Our ideal candidate for this **Assistant Manager/Settlement Administrator** must have/must be able to: + Work HMA and GMA customer claims for class action settlement benefits through BBB Arbitration from inception to resolution. + Claim intake. + Managing deadlines. + Organizing files: documents, photos, notes, contact information. + Analyzing facts and applying them to qualifying factors within Class Settlements. + Drafting and filing position statements for arbitration. + Communicating and coordinating details of claim resolution to various departments and vendors. + Collaborating with HMA counsel in responding to opposing counsel. + Representing HMA/GMA at arbitration hearings (virtually). + Maintain compliance and open communication with the BBB representatives. + Analyze call center operation reporting. + Assist with web development, QA testing, change requests. + Aid in Approved Claims List (ACL) financial recovery/reimbursement. + Assist in budgeting and contracts. + Other functions as required. + Exercise independent judgement to evaluate customer claims for class action settlement benefits. + Collect/discover relevant documents, photos, and other evidence. + Exercise discretion in responding to BBB and opposing counsel inquiries. + Use advanced knowledge to approve or deny claims leading up to arbitration. + Submit documents and position arguments to arbitrators. + Transfer relevant documents and information to internal departments and vendors for processing. Education/Certification Requirements: + High School Diploma or GED + Bachelors or Masters preferred Experience requirements for this **Assistant Manager/Settlement Administrator:** + 2+ years of automotive industry settlement/claims experience required + Strong communication and organizational skills + Excellent decision/problem-solving skills + Analytical + Ability to meet strict deadlines As a reminder, this role is being recruited for by one of our National Recruitment Teams and not your local Branch. In order to be considered, please follow the steps included upon your application. If you are interested in an **Assistant Manager/Settlement Administrator in Fountain Valley, CA APPLY NOW** for instant consideration! **Pay Details:** $25.01 to $30.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: + The California Fair Chance Act + Los Angeles City Fair Chance Ordinance + Los Angeles County Fair Chance Ordinance for Employers + San Francisco Fair Chance Ordinance