Company Description

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

Comcast NBCUniversal has announced its intent to create a new publicly traded company ('Versant') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.

Job Description

Summary

The Assistant Security Operations Manager supports the coordination and execution of crime prevention and security operations across Universal Studios Hollywood (USH), including CityWalk, Metal Detection Screening, and the Theme Park. This role assists in ensuring the safety of guests, team members, and property by helping to resolve security concerns promptly and effectively.

Key responsibilities include partnering with contract security teams to uphold USH policies, maintaining communication with local law enforcement agencies, and contributing to quarterly reporting for leadership. The Assistant Manager conducts operational audits, supports the development of situational reports, and ensures accurate incident documentation. They also help oversee perimeter security and monitor Metal Detection budgets to support cost control efforts.

The ideal candidate will have a strong background in security or law enforcement, excellent communication and organizational skills, and the ability to work in a fast-paced, outdoor environment. This role requires flexibility in scheduling and a commitment to maintaining confidentiality and professionalism.

Essential Functions

Lead and coordinate crime prevention operations across CityWalk, Metal Detection Screening, and the Theme Park, ensuring timely resolution of security concerns involving Universal Studios Hollywood (USH).Partner with contract security teams to ensure consistent service delivery and adherence to USH policies and procedures.Maintain active liaison with local law enforcement agencies, including the Los Angeles County Sheriff's Department; prepare quarterly reports for executive leadership.Conduct regular audits of security operations to drive efficiency, service quality, and continuous improvement.Develop operational and situational reports to support strategic deployment and risk mitigation planning.Ensure accurate and timely documentation of incidents using company systems.Oversee perimeter security operations for USH.Monitor and analyze weekly Metal Detection budgets to maintain cost control.Perform additional duties as assigned.

Qualifications

Qualifications/Requirements 

Minimum of 7 years of experience in security management, law enforcement, or a related field.Strong organizational, written, and verbal communication skills, with the ability to engage effectively across all levels of the organization.Ability to work a flexible schedule, including nights, weekends, holidays, and special events.Demonstrated discretion and ability to maintain confidentiality.Comfortable working outdoors in varying weather conditions and traveling between venues.Must be authorized to work in the United States and willing to undergo a background check.High school diploma or equivalent required.Must be at least 18 years of age.

Preferred Qualifications

Knowledge of California state laws and law enforcement protocols.Experience with security technologies, including alarm monitoring, physical security, and weapons detection systems.Proficiency in Microsoft Office (Word, Excel, PowerPoint).Ability to manage multiple projects in a fast-paced, high-pressure environment.Possession of a valid BSIS Guard Card and Exposed Firearm Permit.Carry Concealed Weapon (CCW) Permit preferred.Familiarity with social media platforms for investigative purposes.Experience with metal detection and x-ray screening procedure

Required On-Site: This position is required to be performed full-time from an NBCUniversal-designated worksite.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $70k - $85k / year.

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].