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Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Assistant Manager - ST Back-Office Operations

Summary

This position processes critical functions that support checks and balances for the business related to agency supply purchases and Supply Trade transactions. They are required to receive, review, and ‘audit’ every transaction that is completed by the traders/buyers for natural gas and electricity for wholesale and retail teams. If inconsistencies are found, it is the coordinators responsibility to review with the trader/buyer to identify the source of the error and ensure corrections are made. Transaction confirmations are received from multiple sources and mediums. While the information collected is similar in nature, the formats differ dependent upon source. It is also the coordinators’ responsibility to prepare for management execution of confirmation and ensure copies are returned to originating source and saved in the company database as the transaction confirmations tie to legal documents. This position is also required to track any missing confirmations, initiating action from sources to ensure all trades are accounted for.

Responsibilities

In this role, the shortlisted candidate will be responsible to perform the following:

Understanding of Trader trade recap (OTC Physical and OTC Financial) for all products (Gas, Power, Oil, Sustainability)

Review, confirm, administer, track, and store all Supplier/Client Trade Confirmations and Notifications on a timely basis.

Reconcile all errors found on TC with Trader and supplier.

Prepare and send documents for execution.

Run twice-monthly reports to identify any missing transaction confirmations. Contact suppliers to receive and process under urgent protocol.

As required, maintain physical and electronic files of all client contracts including key contractual information in the database.

Sound knowledge of Derivatives market with Comprehensive understanding of Energy Derivatives traded on OTC markets with keen focus on Natural gas and Power derivatives

Experience in Clearing mechanism of both Exchange and OTC traded product such as

Swaps: - commodity, financial and interest swaps

Forwards: - foreign exchange forwards, commodity

Options: - Energy option, both American and European, index options

Have a keen eye for detail in processing trade affirmation and confirmations for paper and electronic trading platform

Interact with offshore team in process post trade amends and edits

Build Reconciliation report to analyze Trade disparities between multiple trade entities and business units

Identify workflow/system improvements and work with supervisor and operations team to enact change

Familiarity with ETRM tools for trade management

Cross dimensional reporting capability to track Aging trade amends and Change drivers Additional Skillsets preferred:

Maintaining risk systems and data repositories

Qualifications
Minimum qualifications

MBA/ PGDBM (Finance). Bachelor’s degree or an equivalent level of related business and industry experience

Preferred qualifications

Good years of Professional experience

Ability to work independently without significant supervision

Good communication skills as job involves liaising with clients and their internal departments

Knowledge and understanding of financial terms, contracts, business law, or energy a plus.

High proficiency in the English language

Preferred skills

Strong change management skills, and ability to manage multiple priorities

Ability to multi-task and respond with a sense of urgency

Excel in communication, both written and verbal.

Advanced attention to detail

Strong analytical and problem-solving skills

Strong planning and organizational skills 

Innovative in providing and addressing business needs in a changing environment.

Use of Microsoft Office Suite including Word, PowerPoint, Access, Excel, and Outlook, and willingness to experiment and work with new technologies.

Ability to creatively analyze existing processes and develop solutions that utilize new and existing technologies to improve overall processes and efficiencies, i.e., automation and robotics.

Maintains confidentiality of information used and exchanged in research within the legal and compliance framework.

Shift Timing – UK Shift – 01:00 PM to 11:00 PM IST

Why join Genpact?
• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation
• Make an impact – Drive change for global enterprises and solve business challenges that matter
• Accelerate your career — Get hands-on experience, mentorship, and continuous learning opportunities
• Work with the best – Join 140,000 bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.