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Job SummaryJob DescriptionTo support our extraordinary teams who build great products and contribute to our growth, we’re looking to add an Assistant Manager - Program Management based in CoimbatoreWhat a typical day looks like:This person will have to work across business and functions for program management and processing responsibilities. You will be responsible for managing a team of Program Managers and ensuring responsibilities are executed in a timely fashion, ensuring quality outcomes and performance, and continuously working with the Global Program teams.The candidate must be able to manage deliverable schedules, while ensuring that key responsibilities are met and that dependencies and implications are well understood. Attention to detail is a must for success.Review operational metrics regularly with the management team and provide detailed understanding of business performance for the siteBuild strong working partnership with the client by regular and structured engagements on a daily basis to establish operational cohesion & effective foundation for future growthEstablish & Manage Relationships / Engagement with the Clients. Acquire and maintain an in-depth working knowledge of the client's service requirementsManaging and leading a team of Program Managers, coaching and mentoring the team to ensure performance objectives are met and building leadership across the teamFlexibility to quickly shift priorities, multi-task and juggle simultaneous requirements in fast paced environment and manage all to completionOversee the team to organize resources, sets goals and track performance on a day-to-day basis.Identify and facilitate training needs based on organization Goal and Develop the functional expertise in the TeamReview the training needs analysis for the team, design and implement Individual Development PlansTakes proactive steps to ensure that best practices are shared and implementedDrive continuous improvement through business process standardization and quality projectsConduct monthly one-one meetings with the team to identify issues and areas of improvement and drive individual development plans based on the analysisManage Day to Day employee related issues by providing appropriate resolutionCoach, Mentor and Motivate team with excellent people engagementThe experience we’re looking to add to our team:Bachelor’s degree in Engineering or Science or Management or equivalent with a minimum of 9 years of overall experience, to include 2-3 years in a team management in previous role(s)Proven experience in the manufacturing industry, preferable in the EMS industryExperience of working in GBS environment, leading teams supporting multiple processes (10 to 20 members) would be added advantage.Excellent communication skills, with the ability to clearly articulate issues to the managementAbility to work on multiple tasks and should be flexible to deliver beyond expectationsThe ability to work in a global environment with a strong customer focus, with experience of pro-actively working with demanding customers in a flexible mannerTeam player, must be able to collaborate across multiple operational areasProficient with Microsoft Office products like Windows, Word, Excel, PowerPoint and VisionLeadership skills as well as great communication skills, both written and verbal.Ability to work within a virtual (off-shore) team environment and contribute to the overall timely delivery of multiple projectExcellent interpersonal skills; ability to work with and influence othersCustomer stakeholder Management exposure with good presentation skills is a mustAbility to handle pressure - Timelines and Customer DemandNeed to be prepared and flexible to work in a Global Environment that involves all the possible time zones preferredDomain knowledge in Manufacturing will be an added advantageBasic/Working knowledge of Six Sigma tools and Lean techniques preferredHere are a few examples of what you will get for the great work you provide:Paid Time OffHealth InsuranceIA111#LI-ISHWARYAAPJob CategoryOperations
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Flex pays for all costs associated with the application, interview or offer process, a candidate will not be asked for any payment related to these costs.Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).