Cairo, Other/Not Applicable, EG
7 hours ago
Assistant Manager Ops

We are a world leader in Testing, Inspection and Certification (TIC) , delivering high quality services to help clients meet the growing challenges of quality, safety, environmental protection and social responsibility.

Support Senior Management for any special project under his expertise. Responsible for delivering Inspection, Technical, Other Special project base services after related training/ qualification following BV SOP. Support management for organizing training as and when required for new or existing BV resources considering his expertise. Support Management for investigating root causes and identifying the gap of any complaint (internal or external) as and when required Support Management when assign for day-to-day Operation including back-office and field staffs under IAC Egypt or Africa. Determine training needs; organize training and competence development work of subordinates to ensure that they can be continually competent for the jobs assigned. Provide leadership, direction and management to the operations with the primary objective of achieving the highest customer satisfaction and meeting business line objectives. Manage and coordinate the interface and relationship of each department, solve problems, and create an environment, which encourages open and transparent communication, ensure smooth operation and continual improvement achievement. Responsible for the achievement and improvement of the performance of health, safety and environment management, ensure zero accident occurrences. Responsible for urgent and significant event handling. Report on office/ country situation and insight through to Regional Manager and propose or recommend any appropriate actions. Support to handle external client complaints, internal QA issues and internal discipline issues as and when assigned. Meet with clients, vendors, factory representatives frequently and as & when management required to review IAC issues. Complete other tasks assigned by N+1/ or Regional Manager and above.

SHAPING A WORLD OF TRUST - WHAT WE VALUE AT BV

 

We create trust between businesses and we are committed to cultivating an open and inclusive environment wherever we operate and so do our employees. Being part of the BV family is more than just working, it’s being convinced that you will leave your mark…. in shaping a world of trust.

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