**Description:** You will be responsible for the efficient running of the department in line with Hyatt Hotels Corporation's Corporate Strategic Priorities, whilst meeting employee, guest and owner expectations To assist the Front Office / Assistant Front Office Manager in managing the guest service department as a successful independent profit center, ensuring maximum guest satisfaction, through planning, organizing, directing and controlling the Concierge operation and administration. **Qualifications:** Ideally with a relevant degree or diploma in Hospitality management. Minimum 2 years work experience in Guest Services on Manager level, or Assistant Manager level in larger operation. Good problem solving, administrative and interpersonal skills are a must. Membership of the Clef's d'Or would be an asset. **Primary Location:** CN-44-Zhuhai **Organization:** Alila Dongao Island **Job Level:** Full-time **Job:** Front Office **Req ID:** ZHU000496 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.