Why Inflight Services?

Our customers choose United because of our dedication to safety and passion for service. Uniteds Inflight Services team is made up of diverse, driven individuals working together to Connect People and Unite the World. From operational leadership and crew planning to safety and service procedures, our Inflight Services team provides the innovative approaches, tools, training and guidance needed for our flight attendants to deliver the best possible customer experience, and aid in our mission to become the best airline in the history of aviation.

Job overview and responsibilities

Directs the activity of Inflight crew schedulers at the system Operations Control CenterOversee shift activities of the Inflight Crew Scheduling functionsCoordinates and communicates with other operating groups within the NOCEnsures contractual interpretations and scheduling practices are administered consistently and cost effectivelyFunctions as a liaison with bases and other departments with the NOC, fostering open communication and modeling teamwork through cross-functional working relationshipsMaintains productive relationships with the flight attendant union representatives Leads a team of senior schedulers and schedulersDevelops employees and encourages positive employee engagement Represent Inflight Scheduling as an SME for organizational IT, training and project initiatives

Why Inflight Services?

Our customers choose United because of our dedication to safety and passion for service. Uniteds Inflight Services team is made up of diverse, driven individuals working together to Connect People and Unite the World. From operational leadership and crew planning to safety and service procedures, our Inflight Services team provides the innovative approaches, tools, training and guidance needed for our flight attendants to deliver the best possible customer experience, and aid in our mission to become the best airline in the history of aviation.

Job overview and responsibilities

Directs the activity of Inflight crew schedulers at the system Operations Control CenterOversee shift activities of the Inflight Crew Scheduling functionsCoordinates and communicates with other operating groups within the NOCEnsures contractual interpretations and scheduling practices are administered consistently and cost effectivelyFunctions as a liaison with bases and other departments with the NOC, fostering open communication and modeling teamwork through cross-functional working relationshipsMaintains productive relationships with the flight attendant union representatives Leads a team of senior schedulers and schedulersDevelops employees and encourages positive employee engagement Represent Inflight Scheduling as an SME for organizational IT, training and project initiativesWhat’s needed to succeed (Minimum Qualifications):

High School diploma1-2 years operational management1-2 years Scheduling Operations experienceStrong ability to promote inclusiveness, communication, and employee developmentStrong verbal communication skillsRead and write in EnglishWord, Excel, and PowerPointMust be legally authorized to work in the United States for any employer without sponsorshipSuccessful completion of the interview is required to meet the job qualificationReliable, punctual attendance is an essential function of the position

What will help you propel from the pack (Preferred Qualifications):B.A.2 Years operational and people managementMicrosoft Office experience

This position is posted from July 21 through August 1, 2025.

What’s needed to succeed (Minimum Qualifications):

High School diploma1-2 years operational management1-2 years Scheduling Operations experienceStrong ability to promote inclusiveness, communication, and employee developmentStrong verbal communication skillsRead and write in EnglishWord, Excel, and PowerPointMust be legally authorized to work in the United States for any employer without sponsorshipSuccessful completion of the interview is required to meet the job qualificationReliable, punctual attendance is an essential function of the position

What will help you propel from the pack (Preferred Qualifications):B.A.2 Years operational and people managementMicrosoft Office experience

This position is posted from July 21 through August 1, 2025.