Duties and responsibilities related to the Assistant Manager - ​Front Office (Night)​ role:

Supporting the Front Office Manager in overseeing the daily operations of the Front Office department, ensuring high levels of guest satisfaction and that KPIs are achievedTaking an active lead in the hiring and development of the Front Office team, ensuring departmental objectives are set and feedback is provided on a regular basisBeing responsible for running shifts and supervising the team to ensure a seamless guest experienceOverseeing Front Office operations in the absence of the manager

Duties and responsibilities related to the Assistant Manager - ​Front Office (Night)​ role:

Supporting the Front Office Manager in overseeing the daily operations of the Front Office department, ensuring high levels of guest satisfaction and that KPIs are achievedTaking an active lead in the hiring and development of the Front Office team, ensuring departmental objectives are set and feedback is provided on a regular basisBeing responsible for running shifts and supervising the team to ensure a seamless guest experienceOverseeing Front Office operations in the absence of the managerIdeally with a university degree or diploma in Hospitality or Tourism ManagementPrevious experience in hotel Front Office management within the luxury segment is essentialExcellent leadership, communication, interpersonal, and guest service skills are requiredIdeally with a university degree or diploma in Hospitality or Tourism ManagementPrevious experience in hotel Front Office management within the luxury segment is essentialExcellent leadership, communication, interpersonal, and guest service skills are required