Key Responsibilities:

Supervise and support the cab booking team to ensure timely and accurate service delivery Allocate tasks and manage team schedules to handle peak hours efficiently Oversee the execution of bookings to ensure adherence to service-level agreements Maintain various booking trackers and vendor billing MIS and invoices Build and maintain strong relationships with corporate clients Identify and implement strategies to optimize cab booking processes and improve efficiency Ensure compliance with company policies, vehicle regulations, and safety standards

 

Functional Skills:

Excellent organizational and multitasking abilities Experience in team management, preferably in transportation or logistics operations Strong problem-solving skills and the ability to handle high-pressure situations

 

Other Skills:

Customer-focused mindset with a commitment to service excellence Analytical thinking and attention to detail Leadership and team-building skills