We are seeking a talented individual to join our Content team at Mercer. This role will be based in Gurgaon. This is a hybrid role that has a requirement of working at least three days a week in the office.
Assistant Manager/ Manager – Cognitive Assessment Delivery
The role requires one to work on designing assessments and reporting as per the clients’ requirements in Cognitive area, for example, Critical Reasoning, Logical Reasoning, Numerical Ability, Data Interpretation, etc. The clients can use the assessments for various purposes, for example, recruitment of candidates (fresher’s hiring, campus hiring etc.), learning & development, training needs identification and succession planning. These assessments are to be designed relevant for a specific job role, industry, geography etc. and hence, the content (questions within assessments) is the most critical part.
We will count on you to:
Team Management – Guiding the team in setting and achieving targets. Delegating tasks and managing the team’s bandwidth properly. Clearly communicating and providing timely feedback to maintain positive culture.
Content Quality Control – The most critical aspect of the work is taking ownership of thorough quality checks and proofreading of assessments and reports. Reviewing and assessing the quality of content related to assessments design and delivery to identify and correct any errors or inconsistencies.
Stakeholder Management – Effectively doing stakeholder management, foster collaboration, and ensure that the interests of all parties are aligned, ultimately contributing to the success of projects and organizational goals.
Coordination with internal teams – Providing general support as needed within and across different departments. Reaching out and coordinating with different teams within Mercer Mettl for content, product, technology, and operations-related work for the smooth execution of projects.
Research and development – Exploring and identifying areas of development for content creation/review or management processes. Monitoring the market trends for the development of new tools/skills and introducing the same in Mercer Mettl inventory.
What you need to have:
Experience in Project Management (critical)
Excellent written and verbal communication (critical)
Problem-solving skills (critical)
High learning agility (very critical)
Attention to detail (very critical)
Stronghold on MS Office skills like MS Excel (critical)
What makes you stand out:
Excellent verbal and written communication skills, comfortable interfacing with business users
Good troubleshooting and technical skills
Able to work independently
Why join our team:
We help you be your best through professional development opportunities, interesting work and supportive leaders.
We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.
Mercer Assessments business, one of the fastest-growing verticals within the Mercer brand, is a leading global provider of talent measurement and assessment solutions. As part of Mercer, the world’s largest HR consulting firm and a wholly owned subsidiary of Marsh McLennan—we are dedicated to delivering talent foresight that empowers organizations to make informed, critical people decisions. Leveraging a robust, cloud-based assessment platform, Mercer Assessments partners with over 6,000 corporations, 31 sector skill councils, government agencies, and more than 700 educational institutions across 140 countries. Our mission is to help organizations build high-performing teams through effective talent acquisition, development, and workforce transformation strategies. Our research-backed assessments, advanced technology, and comprehensive analytics deliver transformative outcomes for both clients and their employees. We specialize in designing tailored assessment solutions across the employee lifecycle, including pre-hire evaluations, skills assessments, training and development, certification exams, competitions and more. At Mercer Assessments, we are committed to enhancing the way organizations identify, assess, and develop talent. By providing actionable talent foresight, we enable our clients to anticipate future workforce needs and make strategic decisions that drive sustainable growth and innovation
Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.
Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.