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At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Assistant Manager, Travel Expense Claims
The Sr. Analyst, Travel Expense will provide high quality, end-to-end, back-office support for expense processing, business travel and corporate credit card administration. The core-processing model utilizes the Concur Travel and Expense management tool to ensure that employees are conducting business travel in accordance with corporate travel and expense policies. The Sr. Analyst will be part of a team responsible for streamlining our systems and processes to align with our expanding global business footprint.
Responsibilities
• Execute the end-to-end TE processing and auditing functions, assist, supervise and support any remote TE process.
• Viewed as a system specialist (subject matter expert) within their day to day tasks
• The Sr. Analyst may perform all duties of the Analyst position but under limited supervision and more ownership of the tasks
• Process, manage and reconcile the TE pay cycles utilizing reporting from Concur and SAP
• Initiate daily and/or weekly payments to American Express through manipulating reports and uploading them to servers
• Execute reimbursement reports and distribute to the payroll team before the deadline
• Ability to manipulate data to provide analysis and insights with limited guidance
• Solves complex problems and appropriately taps resources from other areas to solve problems
• Research all discrepancies within remittance payments and/or issues with payments to employees
• Pull and upload the monthly accrual reports and ensure they match accordingly
• Manage the Corporate Card program to optimize spend, drive compliance, and mitigate risks
• Oversee TE audits including working with the internal audit team on investigations, reporting on findings, and implementing strategies to resolve card abuse, policy violations, and improve overall compliance issues
• Ensure compliance with internal controls in accordance with policy and procedures and SOX requirements.
• Communicate with different areas of the business to obtain a broader understanding of their needs and how the TE team can assist
• Look for areas of process improvement to ensure efficient and effective processing of TE transactions.
• Provide information for monthly key performance indicators (KPI’s).
• Analysing: should be proficient in analysing reports, probing for further information when required and suggesting workable solutions when confronted with issues/problems.
• Customer relations: you must be highly focused on delivering against your stakeholder’s requirements, ensuring that the quantity and quality of your work is to a high standard at all times.
• Assist in special projects as required.
• Working with people: you must have the capacity to build effective relationships at all levels and proactively communicate with other employees, utilizing tact and diplomacy as appropriate.
Qualifications we seek in you
Minimum Qualifications
• Relevant years of experience within the TE and AP/Finance function.
• Proficient in using Concur Expense Management System
• Knowledgeable of the Business Travel Industry
• Experience and competence in using integrated ERP software (particularly SAP)
• Competent Microsoft Office user (PowerPoint, Word, Excel)
• Communicates information and ideas clearly, shares information broadly and listens carefully.
• Ability to work in a fast paced environment with strong organizational skills.
• Accustomed to working with deadlines.
• Detail oriented and the ability to maintain a high level of accuracy.

Preferred Qualifications/ Skills
• Excellent verbal and written communication skills.
• Quick learner and self-starter, capable of working independently or collaboratively.
• Detail oriented and the ability to maintain a high level of accuracy.
• Demonstrated ability to analyse information, think critically, and solve problems.

Why join Genpact?
• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation
• Make an impact – Drive change for global enterprises and solve business challenges that matter
• Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities
• Work with the best – Join 140,000 bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.