Ready to shape the future of work?
At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Assistant Manager – Community Manager – Genome
As a Community Manager in Genome, you will be owning learning experiences of learners across the globe. This role is of not only high visibility but also one that is bound to have high growth potential. And that is why we are looking for a self-starter who is energetic, agile, curious to learn, passionate about people, and can work closely with senior leadership in the organization. Community Managers will manage the ‘social aspect’ of the learner experience and will also manage the experiences of senior leadership who are part of our Master Guru and Guru network.
About Genome
Genome is a learning platform that builds on collective intelligence of peers and senior leadership (Master Gurus / Gurus) in a collaborative manner. It is the first 'for collective intelligence, by collective intelligence' digital transformation learning system in the world. Genome is inspired by a decade of research conducted by the Massachusetts Institute of Technology (MIT). Community Managers play a critical role in Transform and Solidify.
Learn more about Genome:
• https://genpact.com/solutions/genome
• https://www.genpact.com/insight/re-skilling-talent-at-scale-in-the-age-of-ai
Responsibilities
• Strong research and analytical skills: ability to analyze data sets (Internal, external datasets) and reports (analyst reports, google research)
• Primary research/ interviewing skills: Should have exposure to interviewing senior executives to get inputs/information that’s not-so-obvious.
• Create power-point decks – good story-boarding and top-down MECE presentations (CXO level facing)
• Project Management skills – work on Initiatives and ability to handle small assignments independently.
• Strong communication skills
• Comfort with ambiguity – We always have some unknowns to work with. Ability to make reasonable assumptions, ask questions, learn fast, and be comfortable with ambiguity is important.
• Strong interpersonal and communication skills – This role requires primarily working with senior folks (VPs, SVPs) to seek inputs and as an end-customer in a team environment.
Qualifications we seek in you
Minimum Qualifications
• Graduates Above
• Knowledge about Learning Industry
Preferred Qualifications/ Skills
• Learning agility – be willing to learn new skills and adapt to an innovative platform.
• Analytical mindset
• Excellent written, verbal communication and presentation skills – English
• Strong problem-solving skills to work effectively in a team environment.
• Internal / external stakeholder management
• Reporting and escalation handling
• Outstanding collaboration and interpersonal skills
• Self-learning and development
• Excellent MS office skills – Intermediate Excel skills (v-lookup, h-lookup, pivot, macro-creation), mail merge, dashboard creation and presentation skills, etc.
Why join Genpact?
Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation
Make an impact – Drive change for global enterprises and solve business challenges that matter
Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best – Join 140,000 bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.