Assistant Manager, Talent Acquisition Operations (12 Months Contract) Job ID 215517 Posted 25-Apr-2025 Service line Corporate Segment Role type Full-time Areas of Interest People/Human Resources Location(s) Kuala Lumpur - Wilayah Persekutuan Kuala Lumpur - Malaysia **Job Summary** : The Talent Acquisition Operations role will focus on developing and implementing operational strategies to support the Talent Acquisition and People Operations teams, specifically in relation to the Applicant Tracking System (ATS), Avature. This role is non-recruitment-focused and will not involve direct recruitment activities. Instead, this person will oversee the day-to-day operations of Avature, ensuring robust system and data governance, enhancing process improvements, optimizing user experiences, and providing comprehensive training. This position is essential for maximizing the efficiency and effectiveness of the tools used by our recruiters and People Operations team, enabling the People team to operate at peak performance. **KEY RESPONSIBILITIES** : + Develop and implement operational strategies to improve the end-to-end recruiting process, leveraging technology and streamlining processes. + Lead cross-functional teams to improve process efficiency and technology adoption, partnering with Talent Acquisition leaders. + Oversee the testing and validation of new enhancements to the ATS, ensuring seamless integration and minimal disruption to business operations. + Design and deliver training programs for internal and external customers on the ATS, ensuring effective adoption and utilization. + Analyze and report on key metrics and trends, providing insights to inform business decisions and drive process improvements. + Develop and maintain reports, dashboards, and presentations to communicate key findings and recommendations. + Establish and maintain relationships with key stakeholders, including Talent Acquisition leaders, People team, and D&T partners. + Stay up to date on industry trends and best practices, applying knowledge to drive innovation and improvement in TA operations. **SKILLS & EXPERIENCE REQUIRED** : + 5+ years of experience in relevant functions, with a focus on process improvement and technology adoption and experiences with ATS would be advantageous. + Proven track record of leading cross-functional teams and driving process improvements. + Strong analytical and problem-solving skills, with ability to interpret data and drive business decisions. + Excellent written and verbal communication skills, with ability to present complex information to various audiences. + Working knowledge of Avature or other applicant tracking and candidate relationship management systems. + Proficient in MS Word, MS Visio, Excel, PowerPoint, and Outlook, with experience in video creation tools and data visualization tools. + Experience with project management methodologies, such as Agile or Scrum. When you join CBRE, you become part of a global leader in commercial real estate and investment services that help businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service, and excellence — and we value the diverse perspectives, backgrounds, and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your full potential. CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)