About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Indulge in a glamorous beachfront home at Four Seasons Resort and Residences at The Pearl-Qatar – offering a new Four Seasons experience in Doha. Whether for a short vacation or a long-term stay, enjoy residential comfort in our expansive apartments and residences, each with a full kitchen and breathtaking views of the city or sea. Connect to the lively social scene at our seven restaurants and bars, soon to showcase Joël Robuchon, and enrich your lifestyle at our Loulou Spa, the beach and pools. Intuitive Four Seasons service sets the new standard for luxury beachfront living in Doha.

About the role
 

The Assistant Front Office Manager oversees the Front Desk operations and acts as the manager on duty in the hotel when senior managers are not available.  Directs staff that performs the following duties and will also perform these duties on own:  welcoming and registering hotel guests, explaining the accommodations and establishing credit or method of payment.  Checking guest out of the hotel, preparing and explaining the bill.  Responding to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons policies.

What you will do

What will your day be like?
You will craft the guest experience by connecting and understanding the guest needs, checking them in, assigning the best room, ensuring luggage and needs are in the room ready.
You will ensure the guests' departure is smooth and all charges are handled correctly.
You will also connect with the guest to learn more about their stay and how their experience.
Successfully maintain your assigned bank. Communicating with the guests at the highest level of hospitality and integrity.
You are supported to be "you" in accommodating the guest’s special requests whenever possible.
You are empowered and supported to resolve guest’s below expected experiences.

What you bring

Degree Holder, preferably in hotel management background
2-4 years of experience in Front Office
Excellent command of English, Arabic is an advantage

Relevant experience in a Five- Star luxury hotel

 

Opportunities to build a successful career with global potential 　　
Unique strong culture - diversity of 50 different nationalities　　
Living accommodation in a high quality, well-resourced apartment　
Excellent Training and Development opportunities
Employee Recognition Programs​
Complimentary nights at FS Hotels Worldwide 
Paid annual home leave tickets　　
Complimentary meals in employee restaurants　　
Free transportation to work　　
Medical coverage　

　

Work Authorization:
Hotel will apply for the work authorization for a successful candidate.　
Learn more about employment with Four Seasons:-

You could also learn more about employment with Four Seasons via the following channels:　　
https://www.facebook.com/FourSeasonsJobs　　
https://www.linkedin.com/company/four-seasons-hotels-and-resorts　　
http://jobs.fourseasons.com　　
https://twitter.com/FourSeasonsJobs