Position overview
We are seeking a proactive and detail-oriented Assistant Manager - Facilities to oversee the day-to-day operations of our workplace services in our client's Oakland location. This role is responsible for ensuring a high-functioning, clean, and welcoming office environment by managing facilities operations, supervising a small team, and coordinating with vendors and building management.

Facilities Operations
\u2022 Conduct regular building walkthroughs and inspections to ensure cleanliness, safety, and functionality.
\u2022 Oversee preventative maintenance schedules and coordinate repairs with vendors and building management.
\u2022 Manage vendor relationships and service contracts to ensure timely and quality service delivery.

Workplace Services
\u2022 Supervise lobby and reception operations to ensure a professional and welcoming environment.
\u2022 Oversee mailroom and shipping operations, ensuring timely and accurate handling of deliveries.
\u2022 Manage pantry\/snack inventory and restocking to maintain a well-supplied break area.
\u2022 Maintain office supply inventory and reorder as needed to support staff needs.
\u2022 Supervise porter duties including conference room clean-up, printer\/copier area maintenance, and coffee preparation.
\u2022 Perform light handyman tasks such as minor repairs, furniture adjustments, and equipment troubleshooting.

Security & Access Management
\u2022 Oversee visitor check-in procedures to ensure a secure and professional experience.
\u2022 Manage the issuance and replacement of employee and visitor badges.
\u2022 Coordinate with building security on access control and emergency procedures.
\u2022 Maintain accurate records of badge inventory and access logs.

Event Support
\u2022 Assist with conference room configuration and setup for meetings and events.
\u2022 Coordinate with catering vendors and ensure timely delivery and setup.
\u2022 Support guest check-in and wayfinding during on-site events.
\u2022 Provide on-the-ground support to ensure smooth event execution and quick resolution of any issues.

Team Leadership
\u2022 Lead and support a team of 2 associates, providing guidance, training, and performance feedback.
\u2022 Foster a culture of customer service and operational excellence.\n

Required:
\u2022 Proven experience in facilities management or workplace operations.
\u2022 Strong leadership skills with experience managing or supervising staff.
\u2022 Proficiency with modern office tools such as Microsoft Outlook, Copilot, Slack, and other workplace technologies.
\u2022 Ability to work with Microsoft Excel to compile monthly reports and Microsoft PowerPoint to add to quarterly business review presentations.
\u2022 Excellent organizational and multitasking abilities.
\u2022 High level of customer service and communication skills.

Preferred:
\u2022 Familiarity with building management systems (BMS).
\u2022 Experience with space planning tools or office layout software.
\u2022 Knowledge of basic security protocols and access control systems.
\u2022 Experience supporting corporate events or office hospitality services.
\u2022 Industry related certifications like CFM & FMA are a plus.
\u2022 Ability to put together and lead presentations with high-level stakeholders.